Assistant Program Coordinator (Borambola)

Are you looking to take the next step in your career journey? Join our friendly and vibrant team!
We are seeking an Assistant Program Coordinator to join our team on a temporary (12 months), full-time basis. The role will be based at our .
We offer a competitive salary to the right candidate with salary range starting from $93,295 up to $102,941 per annum plus 11% superannuation and 17.5% leave loading.
To learn more about our location and facilities, check out our .
Working with us
The is the lead NSW Government agency for sport and active recreation.
With a vision of sport and active recreation creating healthier people, connecting communities and making a stronger NSW, we provide the people of NSW with the leadership, policies, programs, funding and infrastructure necessary to maximise the social, health and economic benefits realised through this valued sector.
Our work is spread across NSW, with ten Sport and Recreation Centres, five Olympic Sport Venues and offices throughout the state.
Our Commitment to Diversity and Inclusion
The Office of Sport is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTQIA+ and people from culturally and linguistically diverse backgrounds.
The Office encourages applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment in the recruitment process, please call or email the contact person listed, and also advise us of your preferred method of communication.
The Office of Sport is committed to keeping children safe. It is the responsibility of all staff, regardless of role, to act to keep children safe from harm.
About the role
The Assistant Program Coordinator provides support to the Program Coordinator to deliver high quality services to a diverse range of customer groups.
In this role, you will be required to:

• Provide high-quality customer service including; customer communication, responding to enquiries.
• Customer liaison and provision of high quality customer service to a diverse range of customers.
• Provide direct customer service and the facilitation of outdoor recreation, sport, and recreation activities.
• Create and maintain a positive and inclusive environment for all customers.
• Ensure that client data is collected and input into systems; and that relevant customer reports and information are generated and distributed in a timely manner.
• Coordinate a range of support services to meet the business needs of the unit including internal communication and collaboration with key groups including; Central Reservations Team, Operations Team, Policy and Planning group and local catering, cleaning, administration and service teams.
• Support in the planning, development and delivery of a variety of programs and services.

About you
You will have the ability to work in a fast paced environment, efficiently manage conflicting priorities while maintaining high standards of customer service. You will have excellent communication skills and will enjoy working with diverse stakeholders, remaining responsive and adaptive in the face of changing situations.
Essential requirements

• Knowledge, skills and experience in a relevant field.
• Order requirements.
• Current Working with Children Check (WWCC) Clearance.
• Current Class C drivers licence.
• Ability to undertake on-call responsibilities on a rostered basis.
• National Criminal Records Check.

The Office of Sport will conduct the NCRC and verify your WWCC if you are a preferred candidate.
The Office of Sport is a great place to work, we offer:

• A flexible working environment
• A competitive salary
• Generous leave entitlements including recreation, sick/carer’s, family and community service
• Access to salary packaging,

for eligible staff and the Employee Assistance Program * Access to training and development opportunities
How to apply
To apply for this role, you need to submit an online application, Job Reference No. 0000AE2X.
When applying you need to:

• Answer the two pre-screening questions (see below) which should demonstrate your competency in the focus capabilities (maximum of 2 pages)
• Provide cover letter that details how you meet the capabilities of the role (maximum 1 page)
• Provide a resume that details your previous experience (maximum of 2 pages)

Further information about “Applying for a role in the NSW Public Service” is available on
Pre-screening questions * Please describe a situation when you managed competing stakeholder requirements. What was the situation, how did you navigate the problem, and what was the outcome?

• Please highlight your relevant facilitation experience.

Notes

• For further information about the role please contact Tom Balchin on 0417 624 709 or via email: tom.balchin@sport.nsw.gov.au or view the

. * The successful applicant will be subject to a National Criminal Records Check.

• This is a child-related position. You will be required to obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit the

. * No offer of employment will be made until all relevant clearances are finalised.
Applications Close: Wednesday, 10th January 2024 at 11:59pm (AEDT)
Thank you for your interest in this role. We look forward to receiving your application.
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