AddressAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:
- 5 weeks leave*
- 9-day fortnight or Monthly Day Off (optional)
This means more time to focus on the things that make you happy, or as we like to say, More time for U!
Don’t like working a typical 8am-5pm working week? At United, you’ll have the option of working a flexible 9-day fortnight or have a Monthly day off!
You'll also receive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave, which provides a total of *5 weeks leave
This is an exciting time for an experienced person to join our organisation as a Assistant Service Manager .
Excellent salary, commensurate to skills and experience the successful candidate will bring to this position. An opportunity to challenge and expand your business skills with the best in the business!
Key Responsibilities:
- Responsible for assisting the Service Manager by ensuring service department operates in the most productive and efficient manner.
- Emphasising the importance of safety and always promoting a positive attitude with our customer relationships.
- Assisting with the management of the service technicians, with good scheduling/planning and appropriate work allocation to technician skill levels.
- Assisting or running “Project Work” that is needed from time to time, including Major Inspection projects.
- At all times fostering a professional and efficient delivery of service that will meet or exceed our customer expectations.
- In the absence of the Service Manager, the Assistant Service Manager will cover the role of the Service Manager responsibilities.
- Meeting set KPI’s of customer visitations.
- Being the link between technicians, parts, and the administration team
THE SUCCESFUL CANDIDATE WILL REQUIRE:
- Minimum 3 years’ experience in a supervisory role and knowledge within the Machinery/Equipment Industry
- Mechanical / Electrical trade qualification
- Proven ability to communicate effectively with senior management and subordinates
- Demonstrates high levels of initiative and judgment
- Good attitude and can do approach
- Good planning and organisational skills
- High levels of oral and written communication skills
- Proven ability to operate under pressure
- Proven ability to multitask
- Proven ability to appropriately prioritise
- Analytical approach to problem solving
- Sound experience in supervising people
- Competent commercially and IT skills
- Have initiative in planning and execution
About United
United Forklift and Access Solutions is one of Australia’s largest privately-owned forklift and access equipment companies. As a lifting solutions business, we are the exclusive dealers of some of the world’s largest and most trusted brands, including Cat Lift Trucks, Konecranes and Haulotte. In 2020, United was awarded the Global Dealer award for both Cat and Konecranes. This demonstrates the strength of our national business and our people. Furthermore, aside from providing the world’s best brands, we also offer an extensive range of support services to meet the needs and demands of our customers, including sales, hire, service, parts, and finance.
For further information on our Company please refer to www.unitedequipment.com.au
