Assistant Store Manager - Townsville

Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.

By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 68 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home!

Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Assistant Store Manager role at our flagship Townsvillestore. As an Assistant Store Manager at Pillow Talk, you’ll partner with the Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance regularly and collaborate with the Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth. You’ll coach your team in the art of communicating our brand story, evoking in-store passion and brand loyalty with team members and customers alike, and empower your team by demonstrating how their efforts align with the business strategy.

A bit about you...

• Experience in commercial, customer-centric supervisory/Assistant Store Manager role
• Large format, high-volume retail experience
• Strong commercial acumen and ability to support the Store Manager in the overall running of the store and leading teams to consistently achieve revenue targets
• Fashion or trend-oriented with strengths in visual display and stock optimisation
• Operational agility with a strong inventory management capability
• Consultative selling experience with proven ability to train and coach in the art of consultative selling
• Entrepreneurial spirit with a track record of creating, collaborating, and implementing ideas to improve store trade
• Strong delegation skills with the ability to drive team productivity

Why we think you should consider joining the Pillow Talk Tribe!

• $59,000 plus super, and generous monthly performance incentives (circa $10k pa)
• Sunday to Thursday roster
• 60% store discount after qualifying period – T&C's apply
• Free onsite parking
• 100% Australian-owned and operated company
• One of the largest linen and homewares specialists in the country
• Opportunities for further learning and career growth
• Warm, friendly and supportive work environment
• Passionate and knowledgeable team
• On-trend, high-quality products that make "selling" a true pleasure
• Family values and a culture of inclusivity and belonging

Our business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe apply below!

We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us.

Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.