AddressHello from The TICAA Group! We are a premier Hospitality Management Company, owning and operating top-tier venues across Perth. Our mission is to revolutionise the hospitality industry with innovative concepts and exceptional service.
We are ecstatic to unveil Cassia, our brand-new modern Australian restaurant, that embodies the spirit of Australian BBQ in a formal restaurant setting located in the vibrant heart of Fremantle. This stunning venue boasts a beautifully designed kitchen, and an exquisite fit-out, setting the stage for an extraordinary dining experience. Incredible produce such as WA Marron, O’Conner beef, truffles, wild caught local fish with make up the basis of the food menu. The wine list has been curated to show the best that Australia – and in particular, WA – has to offer. Think small batch, single vineyard, local – and delicious!
We are looking for an experienced Assistant Venue Manager. This is an opportunity to be a part of something truly special and make your mark on Fremantle’s impressive hospitality scene.
The food menu will change seasonally. In additional to the wine list, the beverage offering has an array of local craft beers, softs and low-alcs, and a bespoke cocktail list.
Summary of Job:
Looking for an energetic and passionate hospitality professional that is looking to make their next exciting career move.
The role is for a Full Time Assistant Venue Manager. The Venue will trade 5 days per week, Wednesday - Sunday. This will be a true 38 hour working week with supportive owners and executive management team.
The structure of this position will see the AVM working predominantly evenings, including weekends.
Key Responsibilities:
- Assistance with hiring, onboarding and rostering.
- Maintenance of stock levels; ordering and resolving any supplier issues, monthly stocktaking.
- Building and maintaining positive relationships with customers.
- Ensuring staff culture and team moral is always high.
- Communicating updates to processes and procedures efficiently and training staff closely when changes are implemented.
- Updating and maintaining POS system, including backend editing (ABACUS), and assisting on training staff on the system.
- Responding to bookings and event enquiries (assisting to manage the enquiries inbox and voicemail).
- Foster a positive working relationship with the kitchen team
- Ensure a smooth operational workflow of the venue, particularly in the bar area / in regards to the beverage offering.
- Motivate and inspire the team to deliver high service standards, and to deal with conflict resolution with utmost professionalism.
What you will bring to the Role
- 2-3 years experience as a Duty Manager or Assistant Venue Manager in a similar environment
- Notable cocktail development experience
- An Unrestricted Approved Managers Card
- Strong business acumen, KPI driven and results focused
- Excellent interpersonal, communication and reporting skills
- A passion for all things food and beverage
Benefits & Perks
- True 38 hour working week.
- Approachable and supportive management team.
- Working closely with our Head of FOH operations who brings a passion for training & development of ambitious staff.
- Discounts at venues across the group.
- Regular staff events.
- Training, development and growth within the group.
- On shift meals
If you have any questions please email *******@cassiafreo.com.au
*no recruitment agency's will be accepted.
