Associate Director Its - Operations

As Australia's first private University, Bond University based at Robina, Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

• Secure an influential leadership and senior management role
• Make a real impact and drive excellence in technology management to new heights
• Lead a team of talented and passionate individuals who are committed to customer excellence

Associate Director ITS - Operations
Information Technology Services
Full-time, Fixed Term for 5 years

Position Reference No: 100792402

Join Australia’s number one University for student experience*, and enjoy staff benefits including:

• Free staff car parking
• Up to 18/26 weeks of parental leave#
• Salary packaging options for FBT and Non-FBT items#
• Staff wellbeing program
• Study assistance for staff and dependents#
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services
• Onsite Sports Centre including gym, fitness classes and pool#

About the Position

Reporting to the Director of Information Technology Services, this highly valued position is responsible for the leadership and management of operational activity for information and communication technologies (ICT) for Bond University. 

The incumbent will oversee, plan, direct and manage the day-to-day operational activities for the Office of Information Technology Services and be responsible for ensuring the highest standards of operational service delivery to ensure that teaching, learning and research as well as all front-of-house and back-of-house technology components are maximised and enhanced.

The role is a key point of contact with the IT Services department for senior colleagues and student leaders within the University. In this capacity, the successful applicant will be responsible for building a high performing and customer excellence focused team characterised through teamwork, open discussion, strong morale and a focus on results towards the continuous improvement of the customer technology experience within the University.

About the Person

The successful applicant will have experience at a senior management level, along with:

• A bachelor’s degree in information technology or relevant degree (Computer Science or ICT) coupled with extensive technical knowledge gained through education, training and experience
• Strong leadership, people management, interpersonal communication and negotiation skills
• The ability to motivate, influence, negotiate with and build productive working relationships with a diverse range of internal and external stakeholders
• Demonstrated ability to build capability in teams through coaching, performance feedback, conflict resolution and career development opportunities
• Extensive knowledge of ICT trends, developments, infrastructures, frameworks and applications with demonstrated experience in these areas
• Demonstrated operational experience along with strong budgeting, analytical and planning skills

Membership in relevant professional bodies, postgraduate education, and prior work in tertiary education IT departments are also highly desirable.

Salary details
A highly competitive salary package will be offered, commensurate with skills and experience.

Further information
Position-related enquiries can be directed to Director, Information Technology Services, Ann Yardley on ********@bond.edu.au.

How to Apply for this Position
For further details regarding this appointment please reference the position description and selection criteria at Jobs at Bond | Bond University

Applications will be submitted online via the Careers at Bond University candidate portal. Please follow the 'How to apply' instructions provided. All candidates will be required to register prior to submitting an application.

Applications close: 5:00pm, Friday 12th April 2024

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

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*Good Universities Guide 2006-2022