AddressTeam Summary
The Data and Risk Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa's product roadmap for all data and risk solutions in the Australian, New Zealand and South Pacific markets. The team collaborates with local and global stakeholders to develop the go to market for Visa's open data capabilities, scale Visa's risk and authentication solutions, as well as delivering Visa's Data solutions roadmap.
Our aim is to enable Visa clients and partners drive better customer engagement and outcomes and grow their business. The team is at the vanguard of transforming Visa business model to capture new payment flows and increase value added services.
What an Associate, Risk and Data Solutions does at Visa:
Based in Melbourne or Auckland, this role will support the team with the delivery and support of Visa's new data and risk solutions which serve enterprise clients. The Associate will drive internal and external engagements to champion the use of Visa's risk and Data solutions in partnership with commercialisation and sales teams.
Using their experience in data analysis and stakeholder management, they will develop an understanding of various products and solutions and act as the local subject matter expert, driving adoption, creating value-added insights, product customisation and education.
These include Visa's various data driven risk solutions focused on preventing Fraud and Scams on all payment types, including Account to Account payments as well as cards. They will also work on new innovative data powered products that will help Visa's clients deliver enhanced customer journeys.
The Associate will participate in regional and global forums and act as an advocate for Australia, New Zealand, and South Pacific. This may include supporting relevant technical product updates and ensuring appropriate localisation to enable successful local rollout. Additionally, in collaboration with the regional and global product management teams, provide ongoing support for local clients including client billing, legal approval of materials and client-facing reporting where required.
They will partner with regional and local stakeholders, such as sales, commercialisation, and go-to-market teams, to create or localise high quality sales content (trainings, pitch decks, whitepapers, case studies etc.) to ensure effective sales and retention materials and tools are available.
Why this is important to Visa
To enable Visa's goal of becoming a network-of-networks, it will be critical to ensure Visa plays an active role in the emerging data economy. The use of data to facilitate innovative financial services and new customer experiences as well aiding in the protection of consumers from scams and fraud will become increasingly important to Visa's clients. Our expertise and track record as the leading payments network in the world means Visa is best placed to fulfil these requirements. The Visa Data and Risk solutions and the broader Visa product team will be at the leading edge of this transformation and will provide the vision and roadmap to make it a reality.
Projects you will be a part of:
As part of the Data and Risk solutions team you will be working on new and innovative solutions and the implementation of market leading products. These will include:
- Engage clients at a detailed level to gain an understanding of their business needs and identify or collaboratively ideate solutions and recommendations to address their challenges through the use of Visa's existing products or potentially new innovative solutions.
- Assist in developing annual strategy and associated revenue targets that drive the adoption of high priority products in-market in conjunction with guidance from local client account executives, regional and global product owners, the Visa risk function, and other stakeholders.
- Development of client specific sales and retention plans in collaboration with sales and commercialisation leads.
- Manage execution of new implementations with key clients and subsequent post implementation optimisations in collaboration with other functions.
- Helping assess the feasibility of new products and solutions for rollout into the Australia, New Zealand and South Pacific markets and working with regional and global colleagues on local market requirements and customizations.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
