Audio Visual & Technology Officer

The City of Gold Coast is Australia's second-largest local government authority, and our people are united in their passion for delivering the best for our City.Why join the City of Gold Coast? What's in it for you?When you join the City of Gold Coast, we provide pathways and opportunities for you to grow and achieve your potential; we look out for your health and well-being with our Fitness Passport and Employee Assistance Programs, and we offer flexible work and hybrid office/work from home options to allow you to have more time doing the things you enjoy. In addition, we have a generous superannuation scheme and an employee-driven Social Club to get you amongst the action!About the PositionThe Audio Visual and IT Officer will take a leading role in maintaining, managing, and delivering the provision of Audio-Visual Equipment & Services on a day-to-day basis and ensuring the overall technical and production needs of all sporting venue clients are met. The role is very hands on and requires the Creation, Implementation, Set Up & Pack Down and Operation of Audio-Visual Equipment, Systems & Services, in addition to working closely with members of the Operations Team to stage major sporting events, expos, functions, conferences, and other related activities in the City’s Major Sporting Venues.For more information about the role and responsibilities, please view the position brief in the vacancy on our job board. To access this document, click the paperclip icon in the top right corner of the vacancy screen. About your new roleWe seek a solutions focussed person with at least 5 years’ experience as an Audio Visual and IT Officer with both Mac and PC platforms. You will have exceptional and diverse skills and experience across Audio Visual systems and equipment, both in Live & Corporate Event environment, installation experience and spatial design with a high level of skill in the design, configuration, assembly and testing of AV equipment and control systems.You will have a strong reputation for having experience with multi-display software platforms and hardware combined with the ability to determine technical and associated requirements, strong decision making, and exceptional problem-solving talents.Although your hours of duty will be worked predominately between Monday and Friday, you will be employed on an any 5 in 7 roster, which will mean you are required for occasional weekend work to assist with larger events. What you bring to your new roleKey Deliverables of the PositionIn consultation with the City of Gold Coast IT department, manage the overall delivery of the ICT network and systems for the Major Sporting Venues to meet their business and service delivery requirements.Support and contribute to the technical delivery for both day-to-day Major Sporting Venues business activity, and events including hardware and software inventory lists and registers.Develop forward IT systems and plans for the venues to ensure appropriate industry standards are maintained in conjunction with the City of Gold Coast IT Department requirements & governance,Play a key role in the appropriate selection, installation and operation of the City’s Major Sporting Venues IT infrastructure, in-house Audio Visual and Rigging Equipment.Provide technical advice / recommendations to clients and event hosts in lead up to and then enable effective delivery of the Event Audio Visual & IT requirementsEnsure technical solutions are providing and delivering the desired outcomes to meet business needs, including managing and operating the Audio Visual & IT equipment as required.Trouble-shoot issues as they may arise to minimise disruptions and provide effective services for internal staff, clients, and event hosts.Oversee the performance of casual AV staff including the provision of any training requirements and feedback.Ensure effective use and maintenance of in-house technical equipment for optimum presentation, operation and efficiency.Implement, review and maintain the maintenance schedule and asset register of in-house / venue AV & IT equipmentAdherence to Health and Safety and compliance practices to ensure no damage occurs to venues, assets or people.Cost effectively quote Clients additional Audio Visual requirements from City Vendors and manage the delivery & installation & operation of those X-hired Equipment & services as required.Support events and function bookings across all venues (400+/year), all of which have technology requirements.Manage maintenance and testing of PA and AV equipment within the venue.Asset management of Venue LED Screens, PA and AV equipment.Develop policy and procedures for AV operations.How to apply for this roleClick on the 'Apply' button below to complete your online application. Please upload your current resume and a cover letter (no more than two pages) that demonstrates how you meet the requirements of this role. Please ensure each document is within a 2MB file size limit, preferably in PDF format. For any technical issues with uploading your applications, please email the contact person listed on the vacancy.As part of our selection process, you may be required to undertake a one-way video interview via Criteria, face-to-face or virtual interview via Microsoft Teams. You may also be required to undertake reference checks via Xref, police checks, employment history checks, qualification checks and drug and alcohol testing.The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.