Job Title: Service Advisor/Warranty Clerk
All previous applicants welcome to apply again, due to bringing another brand into our dealership we have another posistion available.
Company Name: Gatton Auto
Are you passionate about Automotive Services and customer satisfaction? Do you thrive in a fast-paced environment where exceeding expectations is the norm? If so, we have an exciting opportunity for you to join our dynamic team as a full-time Service Advisor/Warranty Clerk in our busy Automotive Service department, specializing in Nissan, SsangYong, GWM and Holden vehicles.
Key Responsibilities:
Customer Service Excellence: Provide outstanding customer service by greeting clients, assessing their service needs, and ensuring a seamless experience throughout the Automotive Service process.
Warranty Management: Effectively handle warranty claims, ensuring accurate documentation and timely submission to manufacturers. Navigate warranty procedures for Nissan, SsangYong, GWM and Holden vehicles.
Team Collaboration: Work collaboratively with our service and parts departments to ensure smooth communication and efficient workflow. Being a team player is essential to success in this role.
Time Management: Demonstrate exceptional organizational skills to manage deadlines and prioritize tasks effectively. Ensure that service processes are completed in a timely manner to meet customer expectations.
Problem Solving: Exhibit the ability to think on your feet and provide solutions to challenges that may arise in the service and warranty processes.
Qualifications:
Experience: Previous experience in a Service Advisor or Warranty Clerk role is preferred.
Skills: Strong handwriting, computer proficiency, and the ability to adapt to new technologies are crucial.
Attributes: Self-starter with exceptional discipline, a passion for exceeding customer expectations, and the ability to work well within a team.
Salary: Negotiable, commensurate with experience.
Employment Type: Full-time.
Start Date: Immediate.
How to Apply:
If you are ready to take on a rewarding and fulfilling full-time career in the Automotive Service industry, apply now! You can apply in person at 67 Railway St Gatton, via phone at 07 54621***, or by email: - **********@gattonauto.com.au. The application period will remain open until we find the ideal candidate, so don't miss out—apply early!
Join us in delivering top-notch service to our valued customers and be a part of a team that takes pride in exceeding expectations in every aspect of automotive care. Your journey to a rewarding full-time career starts here!