Address- *Guaranteed OTE of $160,000 to $170,000 for up to 6 months plus company vehicle, fuel and e-tag
- Outstanding management with a view on business and personal growth
- One of the most respected Dealership Groups in the country
ABOUT THE ROLE - Reporting to the Dealer Principal, this Service Manager position will focus on exceptional Customer Service delivery. Quality and Team Buy-In is No.1 for this department. You will lead from the front, instil process on the front-line and drive the back-end through the Workshop Controller. This role will focus on increasing charging efficiency, service throughput, developing the workshop capability, bringing the front of house team together as a respected leader.
YOUR GENERAL JOB FUNCTION;
- Stage your presence with the team, build trust and rapport with internal stakeholders and be a people leader first
- Taking the lead on the customer journey, to actively stage your presence as the department leader
- Compliance Management, ensuring Manufacturer Standards are met and exceeded
- Managing escalations and ensuring customer service is to the highest standard
- Utilising company DMS proficiently and accurately
- Creating, costing and closing Repair Orders where required
- Manage department P&L, metric target achievement, workshop output
- Work with manufacturer on implementing business objectives across Service
- An experienced Dealership Aftersales or Service Manager
- A People Leader, we want you to lead by example and drive expectations across the department
- An experienced Manager who truly feels their 'place' is making change and their values are aligned to exceeding customer expectations and able to achieve department buy-in to their strategy
- Rounded business acumen
- A strong communicator
We are happy to talk to you confidentially, but please only contact us if you possess the required experience with recognised qualifications.
Chris Deich - 0413 133 *** / *****@LeopardRecruitment.com.au
ABOUT Leopard Recruitment
Leopard Recruitment is a proven talent provider with an expansive Automotive capability whilst also supporting our partners in industries including; Real Estate, Allied Health, Accounting & Trades.
Our business was founded with the vision to become Australia’s premier holistic Automotive Recruitment Talent Agency and now more broadly, a premier talent provider.
In Automotive, we have partnerships across Australia with some of the world's most revered brands and organisations; providing talent solutions for OEM's, Retailers and Aftermarket.
Additional information
- Well established Dealership housing a semi luxury brand
- *A guaranteed income of $160,000 to $170,000 OTE plus car, fuel & e-tag
- Part of a large Privately Owned Group with the worlds most sought after brands
