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Form of workBathurst Motor Group is a part of the larger Autopact Group, which is one of Australia's largest growing automotive dealership groups. Across our 28 dealerships along the eastern seaboard we represent 36 of the top car brands in Australia.
Our mission is “For everyone to Drive Away Happy, every time". This mission applies not only to our customers - but also to our employees, suppliers and business partners.
A fantastic opportunity has become available for a customer-focusedService Receptionist to join our team at Bathurst Motor Group. You will need a proven customer service background with exceptional phone manner and the drive to excel in a professional environment, this is your chance to join a team that values its positive culture.
Responsibilities will include:
- Handling both inbound and outbound calls.
- Meeting and greeting all of our service department customers.
- Preparing job orders.
- Creating customer bookings.
- Coordinating loan vehicle bookings and customer transport.
- Managing customer expectations and providing outstanding professional customer service.
- Provide administration support to the service department.
- Effectively address customer concerns.
Specific Skills required:
- Previous experience in attending to inbound/outbound calls.
- Excellent communication skills.
- The ability to work cooperatively in a team environment.
- The ability to work autonomously and as a team.
- Proven customer-service skills.
- The ability to multitask in a busy environment.
- Be well organised with strong time management skills.
- Previous experience within the Automotive industry will be highly regarded.
- A high level of personal presentation is a must.
This role offers:
- Full time working week.
- A competitive remuneration package based on experience.
- A friendly culture and supportive working environment.
- Extensive training and development.
- You will be joining a national company with a clear and defined career path for those who want to progress to the next level.
- Our staff and their families enjoy access to benefits such as discounts on vehicles, finance and servicing, discounted health insurance and access to our Employee Assistance Program.
If you’ve been looking for an opportunity to be part of a high performing business that looks after its people the way it should, then do not hesitate to make a confidential application.
If you have the drive and ability to be an important key function of this successful team, you are encouraged to apply by forwarding a cover letter and your resume
Please note only successful applicants will be contacted.
Bathurst Motor Group, as part of the Autopact Group is an equal opportunity employer which offers excellent working conditions, benefits and the opportunity to join a business that provides a friendly and supportive working team environment.
