AddressAbout us
Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, we’re trusted by our customers to provide the services that enable their business success.
We have made it our challenge to make our people feel good and love the work they do. Because of this, our people are energised and motivated in their work.
We're Australia's #2 Great Place to Work in 2023!
The Opportunity
The main purpose of this role is to lead and drive operational maturity as it relates to the migration, deployment and ongoing management of customer workloads in Microsoft Azure.
The role will provide technical guidance, training, solutions, and hands-on experience to operational staff who are responsible for the end to end management of customer Azure environments. They will work closely with Microsoft support to drive support outcomes and time-sensitive escalation.
This is a great opportunity to join one of Australia's best-run Cloud Services organisations within a high-performing team.
- Provide specialist architecture, design and implementation advice to CMND as it relates to migrating and deploying workloads in Microsoft Azure, driving positive customer outcomes.
- Problem Management and responding to escalation of customer tickets from operations teams.
- Contribute to customer-centric Azure runbooks through the use of Powershell and ARM templates, using git for version control.
- Work closely with Azure Product and Architecture to ensure product outcomes are being achieved.
- We're Australia's #2 Great Place to Work in 2023.
- We're the #1 Managed Services Cloud business in Australia.
- You will be joining a company that has the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
- You’ll get to make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
- We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.
