About the business
PharmaLex, a Cencora company, is a leading pharmaceutical services company. Our team of experienced industry professionals provide advice and services to our global and Australia based pharmaceutical, device and healthcare clients across Australia and New Zealand.
Your job
We currently have an opportunity to join our Patient Programs team. In this position you will be trained in the delivery of client services relating to patient support programs. You will liaise between patients, health care professionals and other external stakeholders to undertake patient monitoring and support activities. You will store and maintain the integrity of documentation, abide by privacy laws, identify and report suspected adverse events and product quality complaints. You will work across several patient support programs which provides diversity and challenge.
Your profile
You have a patient focused background, preferably a Nursing or Health Science related degree. You will have at least 2 years in a health oriented role or health science related discipline. To transition into this role successfully you will have highly developed communication skills, problem-solving skills and attention to detail. You are process driven and enjoy a fast-paced environment that is client oriented. You enjoy continually expanding your knowledge and skills every day and maintain high ethics and professional standards in your work. You have strong computer skills including Microsoft Office suite (Word, Excel and Outlook) and preferably exposure to working with databases.
We offer
We offer a small team environment with competitive salary, extensive training and a supportive and respectful culture. Our environment supports and values positive well being and we strive for a strong sense of teamwork, job satisfaction and achievement.
We are located close to Green Hills shopping centre in the Hunter Valley where you have easy access to shops, restaurants, vineyards and beaches.
Applications will only be accepted from those with the appropriate work rights for full time employment in Australia.
This position provides services, predominantly over the phone, during business hours Monday to Friday.
Please submit your application and cover letter detailing your suitability for the role.