Looking for a place where you fit? How about an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have an opportunity for you.The RoleReporting to the Head of B2B, you will be responsible for providing Customer Service support to both the B2B customer base and internal team. Key responsibilities include:
- Provide Customer Service and support to the B2B customer base
- Lead and manage administrative tasks such as leases, invoicing and B2B online catalogue and portal access and inquiries. Along with regularly reporting of outcomes
- Support the Head of B2B and the wider B2B team to support the delivery of the O’Brien sales ambition through the execution of outstanding service
- High focus on engagement and relationship building with both internal and external customers that creates a unique value for our B2B customer portfolio
- Flexible working including Hybrid working options
- Ongoing reward and recognition programs
- Ongoing learning and development opportunities
- Community service/volunteering leave
- Giving Back opportunities
- Successful track record serving both internal and external customers and stakeholders
- Demonstrable skills in building and servicing customer communication portals
- Excellent communication skills (visual, verbal & written)
- A high level of computer literacy (MS Office, Excel, Power Point, Word and AX)