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Form of workWe are seeking a motivated and experienced Bank Manager to join our dynamic team. In this role, you will play a pivotal role in leading and inspiring a team of dedicated professionals, while driving branch growth and exceeding customer expectations.
About the role
- You will manage and oversee a small close-knit team of home lending specialists and personal bankers while simultaneously monitoring the overall business performance of the branch
- Manage the end-to-end member experience for loan products from application to settlement, identifying potential opportunities as appropriate
- New business development + relationship management including off-site visits
- Effectively handle member complaints to minimise disputes.
- Deliver against key performance indicators including performance against personal and home lending targets.
- Ensuring the provision of excellent member service is at the heart of what the
About You
- Previous experience as a bank or branch manager - you are looking to utilise your experience in a new environment
- You are passionate about enhancing customers experiences and happy to assist with improving existing processes and productivity.
- You bring an innate curiosity that drives effective outcomes and creates meaningful collaboration to achieve the team’s targets and deliver superior results for the bank.
Why you’ll love us
- Highly collaborative team, we offer a fantastic team culture, supportive friendly work environment and low turnover.
- We are all passionate about what we do. We value feedback and open conversations
- If you have a curious mindset, you are passionate about adding value and genuinely impacting the business, you will love working here.
Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.
