Boutique Supervisor | Salary $70k + Super + Commissions + Bonus | German Luxury Accessories| Sydney CBD| Rotating roster. This German Maison of specialised luxury accessories had its beginning in 1906 and was inspired by elegance, creativity and functionality. Recognised for the quality and unique design of its creations, this is an iconic Maison with pieces that are considered precious art. Utilised by nation's leaders, personalities and by everyone that wants to leave a mark.
About the Role
Some of the key components of the Boutique Supervisor role are assisting all store operations of the store while leading a team of confident sales associates to achieve their personal goals on the floor by identifying opportunities and developing their skill set with the main goal of reaching the store's targets and success. The Boutique Supervisor is a leader when developing CRM and applying all clienteling techniques to have a successful outcome. This role requires high level communication skills to deliver effective reporting and planning to all stakeholders of the company.
Responsibilities:
- Ensuring boutique operations are running smoothly at all times.
- Leads the Clientele and CRM programs to drive the individuals and overall boutique sales
- Ensures the sales target of the Boutique are meet
- Stock management; transfers, inventory and stock reporting to ensure the right product is allocated
- Follows and ensure everyone follows all Security protocols as well as WHS and OH&S
- Assisting with staff performance review and development as well as ensuring staff retention
- Lead the team to optimise performance
- Effective communication and reporting to all stakeholders
- 3+ years management experience. Specialty Premium/Luxury preferred.
- Ability to lead and motivate a team
- Proven ability to create team culture, assisting train/develop/retain great people.
- Excellent Clienteling and CRM skills
- Strong organisational and problem-solving abilities
- Sales driven and passion for Luxury
- Excellent communication skills
- Competitive salary + commission and bonus structure.
- Excellent career prospects
- Enjoy a rotating roster.
- Work with an experienced team of High End retail professionals
- Comprehensive training and development programme
- Great location with plenty of commuting options
- Enjoy in-house discounts and other benefits
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