AddressDo you have leadership experience in a small team coupled with a passion for empowering your team? Are you looking for an opportunity to make an impact? Do you value customer service as the key to improving results? This may be the perfect opportunity for you!
- Employee discounts on car hire globally
- Work for an international brand
- Join a driven and knowledgeable team
- Career growth within expanding business
About the Role
We are seeking a Branch Manager based out of our Moorooka Branch to join our team on a full-time basis.
As the Branch Manager you will be vital to the leadership and success of the company. You will ensure day-to-day operations run smoothly with a high standard of presentation within a customer focused environment. This role requires you to achieve business plans and meet targets across all areas of the Car Rental business through the effective leadership of your team. This includes developing key customer and supplier relationships, improving customer satisfaction, branch efficiency and cost effectiveness. Your responsibilities include, but are not limited to:
- Manage and monitor branch performance
- Employee training and development
- Set targets and manage performance in line with deliverables
- Customer service management
- Continual improvement of business practices
- Control expenditure and budgets for branch
- Maximise fleet utilisation within branch
- Ensure recruitment and onboarding best-practice
- Engage in business development initiatives
- Local business development and marketing
- Manage your fleet of Car Rental vehicles
About You
Our ideal candidate will be flexible, able to work outside of core business hours if required. You may also be required to travel outside of your branch to support the business. You will have the following skills and attributes:
- Ability to identify and harness your team and individual's strengths
- Interpersonal skills and situational awareness with a natural ability to appropriately adapt both personal and leadership styles
- Developed organisational and time management abilities
- Excellent analytical and reporting skills
- Strong written and oral communication
- Ability to effectively prioritise and execute tasks in a high-pressure environment
- Adaptable within a fast-paced changing environment
- Genuine passion and willingness to exceed customer expectations
- Experience working with commercial vehicles would be advantageous
With a culture of promoting from within, at Enterprise Rent-A-Car your success will be recognised by excellent career progression opportunities within a growing business. In addition to your remuneration you will be rewarded by profit share, branch performance and sales incentive schemes, a dedicated learning and development program and numerous employee benefits. Don't hesitate – apply now to become a vital part of our passionate and dedicated team!
Must have valid Driver's Licence. The successful applicant will be required to provide a current Traffic History Report.
