Address- Strong career path & potential
- Training, development & mentoring
- Great team culture with lots of opportunities
Depending on the experience of the candidate, we have an opening for an experienced Assistant Account Exec, Broker Assistant or trainee.
We’ll help you build your career – but you must be driven by customer service excellence, enjoy a dynamic and fast-paced environment and determined to succeed in a high performance culture!
The Job
- Assist your brokers with the renewals to their portfolio of insurance policies, with excellent attention to detail and organisational skills – preparing insurance documentation for our clients, following-up information and forms and assisting with insurance renewals and filing documentation
- Conduct market reviews, quoting and processing
- Maintain our reputation for exceptional customer service by providing accurate responses to all client enquiries and ensuring each interaction with clients is a positive experience.
- Lodging claims support and helping manage those efficiently
- Following up client payments
- Develop your understanding of the insurance broking industry by assisting your brokers with a huge range of clients across risks and industries
- Full-time role at King Street Wharf office
What you need to succeed
- Ideally some experience in Insurance - both newer and more experienced candidates considered - but trainees are also encouraged to apply, even with no insurance experience (but the right commitment and attitude)
- Attention to detail and strong accuracy as well as organisational skills
- “Can-Do” attitude, finding solutions rather than problems and able to think on your feet
- Confidence speaking with clients at all levels
- Relevant University degree a plus, but not essential
What’s in it for you?
- Great Culture
- Genuine work-life balance
- Career Opportunities
- Professional Development
Be part of a Professional and Friendly Team – Excellence Awardee for Brokerage of the Year, Broker of the Year and Best Customer Service for the last 5 years.
You’ll get the best of both worlds: a smaller insurance team where you can make a real impact and feel part of the team, but part of a larger office where you can work with lots of diverse people, have access to training, conferences etc and lots of social activities.
** Please note you must be currently based in Australia and have the valid right to work in Australia. Please do not apply if you are seeking visa sponsorship **
