Administrative Assistant / Broker Support

Praden is growing, and we’re on the lookout for our next valued team member.

The Role…

Administrative Assistant / Broker Support (Sydney CBD Office 3 days / WFH 2 days)

Your day-to-day activities will include the following:

• Providing general and administrative support to a team of insurance brokers, including with regard to internal reporting and client renewals.
• Client (and prospective client) engagement, including responding to queries, sending out invoices, policy documentation and information requests, and following up on outstanding premium amounts and outstanding information requests.
• Insurer engagement, including requesting, checking and following up policy documentation, endorsements and premium calculations, as well as liaising with insurers in respect of premium payment shortfalls and overpayments.
• Supporting the claims management function of the business, including notifying and submitting claims, gathering necessary documentation, communicating with clients and insurers and following up on claims status and payments.
• Invoicing and following up payment of premiums by clients.
• Debtor management and reporting.
• Information management, including filing and maintenance of the business’s CRM system, as well as maintenance of client files, information and contact details.
• Document preparation, including preparation of quotations, reports, certificates of currency, quotation letters and client / insurer correspondence.
• Assisting with internal compliance tasks and reporting.
• Organising and coordinating client and staff events and meetings, including team building and learning and development opportunities.
• Assisting with sales and marketing initiatives.

Our ideal applicant will be:

• Proactive and highly organised.
• A positive and effective communicator.
• Interested in learning and receptive to feedback.
• Keen to contribute to our culture and our continued growth.

Our ideal applicant will have:

• Experience in a similar role (Administrative Assistant, executive assistant, business support or similar) within a financial services or professional services business.
• Great working knowledge of the Microsoft Office suite of products (Word, Excel, Outlook and PowerPoint).
• Excellent time management and organisational skills.
• A keen eye for detail.
• Whilst not essential, experience with or knowledge of social media applications for business will be viewed as a positive 

About Us

Praden (www.praden.com.au) is a corporate insurance broking and advisory firm based in the Sydney CBD. We provide the full suite of insurance broking and advisory services to organisations of all sizes, from large ASX-listed corporations to smaller, privately owned businesses.

Why Us?

Established in 2017, we’re a boutique firm with a growing client base. We do things a little differently and have had some great success through being able to deliver considerable value to our existing clients in a very challenging market.

This role will provide the successful candidate, from day one, with the opportunity to come in and contribute in a meaningful way to our continued success. You will be challenged and supported, and your ideas, questions and opinions will be welcomed.

Training and development opportunities will be made available to you, including specific insurance industry training if desired.

If this sounds like the right opportunity for you, please send your CV and a brief covering letter through to *********@praden.com.au.