Business Administration Officer Trainee

Angus Knight Group is now a Certified Great Place to Work 2023/2024  

Real Futures is a majority Aboriginal-owned and staffed company. We provide tailored employment services, Community Development Program (CDP), Transition to Work (TtW), Disability Employment Services (DES) across Australia and Careers Guidance Services to Adult residents of NSW. 

Real Futures is committed to local communities and their needs – our strategy strengthen our presence and our connection with stakeholders in the Geraldton area with our new opportunity within our Transition to Work team as a Business Administration Officer Trainee for the program. 

A day in the life of our Business Administration Officer Trainee can include, but are not limited to the following:

• Maintaining the Cultural ethic of the company by respecting Elders and community protocol
• Successful completion of traineeship and acquisition of a Certificate II qualification 
• Perform basic administrative and clerical duties including: Converting resumes to RF approved template, Process new program registrations, CRM data entry, Scan and save documents to program SharePoint 
• Provide customer service and handle basic enquires 
• Ensure work is conducted in a professional manner 
• Assist Staff with Connection Day preparation 
• Assist with reception tasks as required 
• Answer and direct inbound calls received through ring central 
• Make outgoing calls to aspirants when required 
• Use electronic records and the internet for performing general administrative tasks 
• Provide excellent customer service to both internal and external customers 
• Undertake relevant performance reviews, development and training as required 
• Attend and actively contribute to scheduled staff meetings 
• Undertake meeting minutes as required 
• Prepare weekly report of activities and outcomes for management using approved template and processes

Essential

You will be an experienced and detail focused administration professional, along with:

• Ability to maintain a high degree of confidentiality
• Ability to comply with Real Futures’ code of conduct, company policies and procedures and uphold the organisations values in all interactions
• Ability to work within a team and autonomously

Being a part of the Real Futures team, you will be provided with a wide range of benefits including:

• Personal and professional development opportunities
• Rewarding and supportive culture
• Birthday leave and diversity leave
• Frequent training and support to excel in the role 
• Free Employee Assistance Program
• Access to novated car leasing
• Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)

To be considered you must...

• Have full working rights in Australia 
• Have a current driver’s licence and a comprehensively insured vehicle
• Complete an Australia History Criminal Check
• Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
• Ability to work Monday to Friday - 8:30am to 5:00pm 

Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.

About Angus Knight Group

The Angus Knight Group (AKG) is an innovative employment services, community and education provider, underpinned by a unique partnership model.

Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.

We are proud of our 30-year heritage and our achievements. So far, we have helped more than 1 million people to learn, find employment and discover new career opportunities.

At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email ***********@angusknight.com.au. 

Confidential enquiries can be made to Ben Falcone-Mayo, Talent Acquisition Manager via ***************@angusknight.com.au.

If this role speaks to you and you want to be a part of a high performing and collaborative team as well as the ability to build an amazing career with an organisation that fosters genuine growth and development, please apply today.