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Salary- Initial contract commencing 02/04/2024 to 28/03/2025 with possible extension paying approx $826/day
- Brisbane CBD Location with flexibility to WFH 2 days per week
The successful candidate will join their Customer Engagement (CE) division. CE has a clear focus on engagement, managing expectations and understanding our customer's requirements. This includes the full spectrum of customer engagement from Help Desk services, channelling IT enquiries, managing suggested enhancements, participating in the Systems Development Life Cycle (SDLC) process including User Acceptance Testing (UAT) through to training and related engagement and communication strategies. Each Directorate is responsible for end to end Service Delivery with an agreed focus on supporting all divisions with the department including schools.
As the Business Analyst you will have responsibility for the following:
- Lead investigative work to determine business requirements and specify effective business processes. Select, adopt and adapt appropriate business analysis methods, tools and techniques, considering business perspectives.
- Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to, facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
- Obtain formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus the establishment of a baseline on which delivery of a solution can commence.
- Analyse and design business processes, identify alternative solutions to exploit new technologies and automation, and develop graphical representations of business processes to facilitate understanding and decision making.
- Initial contract commencing 02/04/2024 to 28/03/2025 with possible extension paying approx $826/day
- Brisbane CBD Location with flexibility to WFH 2 days per week
The successful candidate will join their Customer Engagement (CE) division. CE has a clear focus on engagement, managing expectations and understanding our customer's requirements. This includes the full spectrum of customer engagement from Help Desk services, channelling IT enquiries, managing suggested enhancements, participating in the Systems Development Life Cycle (SDLC) process including User Acceptance Testing (UAT) through to training and related engagement and communication strategies. Each Directorate is responsible for end to end Service Delivery with an agreed focus on supporting all divisions with the department including schools.
As the Business Analyst you will have responsibility for the following:
- Lead investigative work to determine business requirements and specify effective business processes. Select, adopt and adapt appropriate business analysis methods, tools and techniques, considering business perspectives.
- Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to, facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
- Obtain formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus the establishment of a baseline on which delivery of a solution can commence.
- Analyse and design business processes, identify alternative solutions to exploit new technologies and automation, and develop graphical representations of business processes to facilitate understanding and decision making.
- Produce conceptual business models in support of business strategy with capability of developing bespoke models for unusual contexts.
- Identify the communications and relationship needs of stakeholder groups, translating communications/stakeholder engagement strategies into specific activities and deliverables.
- Monitor and share knowledge with other Business Analyst team members, to contribute to the maintenance of high quality project deliverables using various management and system design tools.
- Undertake research activities in relation to best practice processes and frameworks, new and emerging technologies and organisational development.
- Analytical skills
- Evidence based conclusions
- Problem solving
- Highly organized
- Meet objectives and quality outcome focused
- Supports working relationships
- Stakeholder engagement and communication skills
Your interest will be treated in the strictest of confidence.
