Business Analyst

Banking and Financial Services,Community Services and Development,Executive & Strategic Management
Join the passionate team at Workways delivering employment services across Australia!
Job Description
Business Analyst
Play a key role in our team in a purpose driven Not for Profit organisation dedicated to making a positive social and economic difference in our communities.
Location - Gippsland
Contract Type: Permanent Full Time
About the opportunity:
The Business Analyst (BA) is responsible for defining business requirements and developing solutions through data and business process analysis. With expertise in stakeholder engagement, they regularly consult with internal system owners, departmental power users, the IT Project and Services Manager, Managed Service Provider (MSP) and system providers, and other external advisors. They are able to provide meaningful data insights and find opportunities for efficiencies, lifting organisational performance and increasing Workways' data maturity.
Being an Business Analyst involves:

• Act as the key contact for performance information and system needs, working with IT, the MSP, system vendors and data owners; and internal system owner for departmental systems.
• Understand and document business requirements from multiple stakeholders, identifying solutions to meet business objectives, and the data associated with them; focussing on how an IT solution can be served by software.
• Assist in sourcing and making recommendations for robust and cost-effective software solutions. that enable efficiencies and improve organisational performance.
• Act as the gateway between the software providers and the business to make sure that business needs are met.
• Work with the IT Project and Services Manager and MSP to implement software.
• Provide guidance on project and change management principles as a part of implementation.

About You:

• Strong business acumen across various business functions, including business planning, sales, marketing and finance.
• Excellent verbal, presentation, and written skills, with exceptional networking and stakeholder management capacity.
• Impeccable integrity, trust, respect, stewardship, strong cultural awareness and commitment to people in disadvantaged circumstances.
• You are passionate about your community and connecting people to opportunities
• You are results driven but people focused - always
• You have well developed interpersonal and communication skills, including the ability to negotiate, liaise and consult with a wide range of stakeholders
• You are proficient in computer applications, including Windows and MS office suite.

About us:
Workways Australia - we get people connected. We're a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW and QLD. We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.
What we offer:

• Attractive tax-free salary packaging benefits
• Reward and recognition initiatives, including uncapped performance-based incentives. Ongoing training, development opportunities and career growth.
• Supportive onboarding and buddy program for new staff.
• A supportive team environment committed to making a difference in the communities we live and work in.
• Employee Assistance program including individual coaching and access for immediate family members.
• Flare benefits - save money on everyday shopping
• ADO Opt in- Accrue a paid day off every month

Come work with us:
To apply for this position, and to obtain a position description please click Apply Now to enter our online recruitment portal. Your application should include a resume and cover letter.
Everyone is welcome. Everyone is welcome. Workways Australia is committed to diversity and invites applications from people who have a disability, and people of culturally diverse backgrounds, including Aboriginal, South Sea and Torres Strait Island descent.
Workways Australia Limited ACN 141 659 734.
Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples
Desired Skills and Experience
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