The Business Analyst will be responsible for identifying and documenting the business needs and requirements, particularly current state and future state, screen functionality and business requirements within a new Management System Implomentation Project.

In this role you will:

• Identify and document business functions and processes.
• Develop, investigate, analyse, validate and review business functions.
• Analyse and identify business process changes that drive efficiency and effectiveness.
• Contribute to evaluating factors that form part of business change requirements.
• Document requirements within a standard format or requirements management tool/s.
• Liaise with stakeholders in order to understand the structure, policies, and operations of the business
• Elicit and document business requirements using a variety of business analysis techniques.
• Interpret business needs and translate those into functional and non-functional requirements and software specifications where necessary.
• Ensure business requirements are communicated to both software development and test teams.
• Work with technical staff and act as a conduit between business customers and technical staff to define /refine requirements and develop solutions.
• Provide business support to technical staff in development of urgent technical solutions.
• Contribute to the identification and mitigation of risks as they arise.
• Utilise broad ICT knowledge and knowledge of the business to identify effective technology solutions that address business needs.
• Work directly with ICT staff to trace business requirements through to test plans and cases, reducing time to fix issues and identify anomalies.
• Provide estimates of requirement development to contribute to successful planning of the Program of Work
• Ensure stakeholders understand available ICT services and promote financial awareness with a view to delivering value for money.
• Develop strong relationships with business and technical staff on the requirements that inform ICT solution design.
• Negotiate effectively with customers to identify needs and business solutions.
• Facilitate workshops to clarify and negotiate business outcomes.
• Liaise with staff within the division, across agency and inter-agency
• Establish and maintain collaborative networks with business and other stakeholders
• Respond to changes in customer needs and expectations.
• Ensure timely and appropriate responses to system issues reported by staff
• Maintain a professional customer focus

What you will bring:

The essential requirements for this role are:

• Business Analyst experience in an IT environment with strong skills in the development of requirements and specifications according to standards;
• Analytical thinking and problem-solving skills with the ability to understand and translate the business requirements and processes into functional and non-functional technical requirements.
• Sound written communication skills, including the ability to simplify complex system and process concepts and creativity in communication;
• Ability to cultivate productive working relationships and communicate with influence;
• Facilitation and elicitation skills to lead business in definition of desired outcomes and business processes and requirements;
• Ability to work both individually with minimum supervision and also within a team environment;
• Understanding of broader business issues, structures and operations;
• Understanding of governance frameworks;
• Knowledge of software development life cycle;
• Knowledge of risk management frameworks and experience in applying to an ICT environment;
• Experience in an ICT operational environment

Qualifications, professional registration, conditions and other requirements:

• There are no formal qualifications for this role, although Business Analysis qualifications and / or experience of developing business requirements for the implementation of Queensland Government HR systems will be highly regarded.

Further details:
8 Hours/day - 40 Hour working week.
The successful candidate will be required to complete a Criminal History Check.
To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached. Alternatively, please contact Jacqui Deller at Jacqui.Deller@hudson.com, quoting reference number 236677.