Kia Ora, Hola, สวัสดี, Guten Tag!We are looking for a Technical Business Analyst to join our Supply PM&E division! The Technical Business Analyst role will be the subject matter expert as well as a trusted analyst. The role will get into the detail of how a solution meets business needs and will articulate the complex rules around it.The Technical Business Analyst role will work across challenging environments with intelligent, like-minded professionals. This role will grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers.What you'll enjoy...
- Tick destinations off your bucket list with our discounts on travel and accommodation.
- Enjoy our employee share scheme through EquatePlus.
- Access to in-house financial and health services, internal 24/7 gym, and newly renovated end-of-trip facility.
- Global career opportunities in a network of brands and businesses at your fingertips.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
- Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Lisbon).
- Facilitate business requirements gathering / user story mapping.
- Analyse business requirements, management systems, process performance, and technical solutions.
- Conduct gap analysis and provide recommendations to relevant stakeholders.
- Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform.
- Documenting requirements by studying business functions, gathering information from users, and evaluating output.
- Working with engineers, solution architects and test teams to develop, test and implement platform features and bug fixes.
- Identifying key business/system processes, business rules, functional and non-functional requirements.
- Assisting with the configuration and development of system enhancements and innovation.
- Personally motivated, results driven and proactive.
- Well organised and able to multitask while maintaining focus.
- Basic understanding of all aspects of the systems/software development lifecycle.
- Well-developed verbal communication skills.
- Strong facilitation skills.
- Ability to conduct virtual meetings and workshops.
- Good quality documentation skills, both technical and non-technical.
- Sound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reporting.
- Attention to detail and effective organisation and time management skills.
- Strong business acumen and critical thinking skills.
- Atlassian Suite: Confluence, JIRA.
- Travel industry domain experience.
- Agile software development methodology experience.
- Working with external vendors and suppliers.
- End to end understanding of development processes.
- Technical experience.