AddressCynosure Consulting Group is seeking a Business & Support Analyst with experience in Information and Data Management for our Canberra based client.
The role is for an initial 12 months commencing July 1st, 2024. To be eligible for this role you must hold a valid ASGVA Security Clearance (any level). This role provides a flexible working arrangement include 1-2 days a week in the office and the remainder working from home.
The required core and desired requirements include:
Core Requirements/Skills
Written Communication Skills:
- Experience in producing clear and concise documents, including Engagement Plans, Information Governance and Management Frameworks, and Information Management (IM) Strategic Plans.
- Ability to structure information effectively, ensuring readability and alignment with organisational standards.
Stakeholder Engagement and Administrative Tasks:
- Engage with Information Subject Area stakeholders to understand their needs and gather requirements.
- Perform administrative tasks such as creating meeting agendas, taking minutes, and tracking follow-up action items.
Web and SharePoint Management:
- Proficiency in managing web pages and developing SharePoint sites.
- Ensure effective content organization, user access, and collaboration within SharePoint environments.
Centralised Functions for Information Management and Data Governance:
- Monitor and manage data risks identified in the data risk register.
- Monitor and manage the ISA and RASCI register.
- Oversee the Security and Estate Group (SEG) Information Management group mailbox.
- Develop and manage processes related to information management governance.
Technical and Administrative Support:
- Provide support specifically for decisions made within the Information Subject Area.
- Assist with technical and administrative functions related to accountability and responsibility areas.
Support for Over-Capacitated Information Subject Area:
- Assist in delivering data and information management services.
- Collaborate on implementing information management and governance activities.
- Facilitate Data Division Capability Assessments (DDCA) and support enterprise-level requirements.
Desired Requirements
Requirements Management: Assisting in eliciting, specifying, and documenting requirements for simple subject areas with clearly-defined boundaries. Assisting in the definition, management, and creation of a requirements baseline, and in investigating and applying authorised changes.
Stakeholder Management: Relationship building, develop and enhance customer and stakeholder relationships. Effective communication use feedback from customers and stakeholders to measure effectiveness.
Content Creation and Moderation: Working with colleagues and clients to understand audience needs and to assimilate source material. Creating draft content to meet the requirements of the audience as clearly, simply and quickly as possible. Appling guidelines and standards to moderate content from others, escalating where appropriate.
Technical Publication: Understanding technical publication concepts, tools and methods and how to use them. Using agreed procedures to publish content. Applying principles of usability and accessibility to published information.
Data Analysis: Obtaining and analysing usage data and presenting the analysis. Maintaining a knowledge management database.
Specialist Advice: Leveraging knowledge of a specialism to capture and classify content, taking expert advice when required.
Service Support: Responding to common requests for service by providing information to enable fulfilment. Promptly allocating unresolved calls as appropriate. Maintains records, informs users about the process and advises relevant persons of actions taken.
Project Support: Assisting with the compilation of portfolio, programme and project management reports. Maintaining programme and project files from supplied actual and forecast data.
Should this role be of interest to you we look forward to receiving your concise CV confirming your security clearance level and specifically demonstrating the experience you have gained over your career and how it satisfies the criteria outlined above.
