Position Details
- Fixed term until April 2026 | Full-Time
- Higher Education Officer Level 7 | $94,206 - $104,282 p.a.
- Location: Bedford Park / Kaurna Country
- View Position Description
Student Administration Services
Student Administration Services operates under a university wide matrix services model. SAS teams are integrated within each of the six colleges, along with the front-end student service hub (Flinders Connect) and university-wide administration services to provide support across the student lifecycle, from admissions through to graduations.
The suite of services that the SAS unit delivers are crucial to the student experience. These services act as the scaffold around the learning experience. In a world of increasing choices and options for students, service excellence is non-negotiable. In SAS, we understand that improving the student experience requires a holistic, one team approach.
The SAS team also likes to have fun and we celebrate our successes. Although spread across colleges and campuses, we take time to come together and build relationships across teams. Social activities, training and development sessions, communities of practice and staff led projects support engagement and provide opportunities to extend our understanding of the University and its environment. We make administration fun!
About the Role
Student Administration Services (SAS) at Flinders University is delivering excellence in support services relating to examinations, scheduling, achievement, and graduations to contribute to a contemporary and positive student and staff experience. We have an exciting new opening for a Business Analyst to drive transformational change by improving internal processes relating to Timetabling and Scheduling.
In this position, the Business Analyst will strategically lead, gather, document, and enhance timetabling, examination and Scheduling services and software to support the University's teaching delivery activities.
In addition to the above, the Business Analyst will be required to:
- Undertake timetabling data reviews and analysis to improve data quality and increased efficiency of University resources.
- Develop and deliver written and visual models of current and future-state business process using a variety of tools and techniques to engage business, process and system owners.
- Independently apply a variety of strategies to gather, review and analyse business requirements.
About You
As the successful Business Analyst, you will have excellent analytical and problem-solving skills with the ability to communicate insights from data using narratives and visualisations. You will have outstanding written and oral communication skills, allowing you to create complex, yet clear documentation and solutions for different stakeholders. You will develop positive relationships within your own team, whilst simultaneously implementing new initiatives, systems and improving current business processes. Standardisation, effective scheduling, and clear reporting are all aspects you will be familiar with.
To be successful in this role, you will also have:
- Completed a degree and have substantial relevant experience, with a focus on relevant business analysis skills or an equivalent combination of experience and/or education and/or training. CAP or BACC certification is highly desired, but not required to be successful in this position.
- An understanding of business practices in higher education, with a strong emphasis on quality client service.
- Be familiar with Agile principles and be able to work within tight deadlines.
- Experience using PowerBI, Tablo and Advanced Excel is desired, but not required.
- High proficiency in story telling techniques, value curiosity and strong stakeholder engagement
Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?
- 17% Superannuation + salary packaging options
- Flexible working arrangements
- Wide range of professional development activities and services
- We embrace diversity and promote equity and inclusion for all students and staff
- Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.
Prescribed Conditions for Employment
- A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
- Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy
How to Apply and Information
- To apply online, please visit the Jobs@Flinders website via the job portal: JR0000010642 Business Analyst (Timetabling and Scheduling)
- You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.
- For more information regarding this position, please contact Nicole Sferruzzi.
- Please see here for our Reconciliation Action Plan
- Please see here for our Indigenous Workforce Strategy
Applications to be submitted before 10:00 pm (ACDT) 22 May 2024.
Please note, late applications and applications sent via agencies will not be accepted.
At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.