Business Analyst

About the role
This is a permanent, full-time, Monday to Friday 9.00am to 5.00pm position working 35 hours per week. This position is located at the Nowra Administration Building.

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.

DutiesReporting directly to the Information Systems & Technology (IS&T) Project Manager, the focus of this position is to:

• Contribute to the development and implementation of new systems and processes.
• Analyse and evaluate requirements, business processes, systems, and user needs.
• Work with stakeholders to identify areas for improvement and projects that meet the needs of the organisation.
• Develop and maintain documentation related to business processes, systems, and user needs.
• Conduct research and analysis to support the implementation of projects.
• Provide training and support to end-users as needed.
• Develop and maintain technical documentation, test procedures and outcomes that enables systems or technology project delivery.
• Work in a team environment to action requests, resolve problems, manage internal and external service providers, and record all actions.
• Monitor and report on the effectiveness of implemented solutions.
• Participate in the development and delivery of data analysis, reporting and dashboarding.
• Perform any other related duties as requested by the Information Systems and Technology Project Manager or Chief Information Officer.
  

Skills & Experience
To be successful in the position, you will possess:

• Tertiary qualification in Business Systems or an Information Technology related field or demonstrated experience in similar system support, implementation, or development role.
• Proof of Australian residency or citizenship, or authority to work in Australia (visa)
• Class C Driver’s Licence. 
• Highly developed interpersonal and communication skills including the ability to communicate with staff effectively across all organisational levels and roles.
• Strong work ethic with the ability to work under pressure, set priorities, plan, and organise workloads and investigate and solve problems with minimal supervision and good attention to detail.
• Ability to work as an effective team member and establish and maintain business relationships with internal staff and external service providers.
• Ability and enthusiasm to provide high quality customer service to develop and follow standardised processes to ensure quality outcomes.

About Shoalhaven City Council
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

Benefits
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

• Generous Leave Entitlements
• Long Service Leave After 5 Years
• 9 Day Fortnight for Outdoor Staff
• Flexitime for Indoor Staff
• Remote Working Arrangements
• Fitness Passport
• Novated Lease Arrangements
• Discounted Private Health Insurance
• Training and Development Programs

How to Apply
You will be required to submit an online application by attaching your resume (please ensure you submit in Word or PDF format) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

For more information on the application process, please visit how to apply on Councils website.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Please list the relevant qualifications and experience you hold.
3. Briefly describe the relevant technology and software you have experience using
4. How do you effectively manage your time and ensure deadlines are met?
   

Contact:  Monica Oke – IS&T Project Manager – 02 4429 3***

Applications Close: Sunday 14 July 2024 (at Midnight)

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds.

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace.

When your application has been submitted completely, you will receive a confirmation email.