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Form of work
Salary- Exciting opportunity to join SA’s iconic RAA Insurance
- Full-time permanent position based in Mile End with WFH
- Join a tight-knit team with a fun, inclusive and supportive culture
- Oversee and support the development, implementation and maintenance of Business Continuity Plans, and strategies to mitigate the impact of large claim events on the delivery of end-to-end claims processing and member services for Claims.
- Maintain the Weather Event Response Plan consistent with the RAA Business Continuity and Disruptive Event and regulatory obligations.
- Manage regular testing and review programs to capture learnings and drive continuous improvement in our Business Continuity Plans and Weather Event Response Plans.
- Work with our 1st and 2nd Line Risk and Compliance, ensuring compliance with regulatory standards.
- Set and deliver of key performance targets established including monthly and ad-hoc reporting and analysis on Business Continuity and Weather Event Plans.
- Plus, much more.
You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.
For this role, we’re also looking for:
- An understanding of compliance, risk, and regulatory incident management frameworks, procedures, systems, tools, and standards including AS/NZ ISO 31000:2018 and APRA Prudential Standards for General Insurance
- A working knowledge General Insurance Code of Practice, Privacy Principles, Dispute resolution process and relevant legislative and regulatory requirements – APRA, ASIC
- Experience in leading organisational response to events impacting on Business Continuity
- Ability to establish and maintain relationships with a wide variety of key stakeholders
- Outstanding attention to detail along with excellent verbal and written communication skills
- Be an innovative thinker with the ability to multi-task and manage competing priorities
As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 805,000 members.
In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric-vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.
We’re also one of the state’s largest employers (and growing!), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.
Benefits
We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:
- Free RAA premium road service
- Access to our Member Benefits program
- Generous discounts on all RAA products
- Flexible work arrangements
- 12 weeks paid parental leave
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan
- On-site Cafe with Barista – plus much more you can read about
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.
Required Skills
Required Experience
