- Work with our high performing Business Design team
- 12-month internal secondment opportunity
- Location can be Brisbane or Sydney
About the role
As a Business Design Advisor, you will provide expert advice, consultation and thought leadership of business initiatives that make a real difference to customer and employee experiences. You will engage directly with the business on their most important and challenging business issues -understanding, addressing and solving their priority operational pain points.
In this role you will work as part of a high performing team with a strong commitment to excellence in pursuit of maximising business performance through operational excellence. Drawing on capabilities in design thinking, process redesign/reengineering, digital and data analytics and the design and deployment of management operating systems.
What you'll do
- Work collaboratively with the business in the diagnostics, planning; future state design and implementation planning on key initiatives, in order to translate business issues, challenges and objectives into meaningful tangible solutions
- Collaborate with counterparts to organise, design, and conduct process optimisation activities
- Act as a key influencer, supporter, and trusted advisor to the Insurance Leadership Team
- Lead improvement initiatives and participate in the re-design of processes and systems that shape the day-to-day workflow and performance across Insurance with the ultimate ambition of winning hearts and minds and supporting a strong continuous improvement culture
What you'll bring
- Demonstrated Continuous Improvement experience with practical knowledge of various tools and techniques to support stakeholders and effectively influence at all levels
- An excellent critical thinker and experienced Thought Leader who possesses strong root cause analysis and problem-solving skills
- Experience leading workstreams in continuous improvement initiatives
- Proven experience in process-led strategic business transformation
- Demonstrated experience engaging with management in operational improvement and process excellence
- Excellent ability to work on and speak to complex topics with both technical and non-technical audiences
Business Design Advisor PD FY24.pdf
If this opportunity sounds like the challenge you have been looking for, please apply online today. For further information regarding this position, please contact phillip.jarratt@suncorp.com.au.