Business Development Manager

BDM needed to join this new breed of lenders armed with tech and analytical tools offering a tailored approach to small business finance.

As a Desktop BDM, you will play a crucial role in supporting and enhancing the efforts of our on-the-road BDMs and bolstering relationships within our broker network. Your primary responsibility will be to manage and cultivate relationships from a centralized desktop position, ensuring efficient coordination with field BDMs and internal sales teams whilst providing key support to our broker network.
Broker Network Support:

• Collaborate closely with on-the-road BDMs to understand their client interactions and requirements.
• Provide timely and accurate information to brokers, addressing inquiries and offering assistance in product understanding and application processes.
• Act as a liaison between the internal teams and brokers, ensuring seamless communication and issue resolution.
• Develop and maintain strong relationships with broker partners, serving as the main point of contact for all partner-related activities for Business Lending, Asset Finance and Insurance once handed over by the on-the-road BDM team
• Resolve any issues or conflicts that may arise with broker partners in a timely and professional manner, escalating when necessary.
• Continuously evaluate and improve the broker partnership program, identifying areas for enhancement and implementing best practices.
• CRM updates and entries
• Lead generation via third party referrals
• Responding to all inbound inquiries in a prompt and professional manner by phone and email
• Any other reasonable responsibilities required by the role

Client Engagement:

• Conduct proactive outreach to existing and potential clients through phone, email, and other digital channels.
• Educate clients on product offerings, benefits, and promotions to stimulate interest and drive business growth.
• Collaborate with field BDMs to develop tailored strategies for client engagement and retention.

Market Research and Analysis:

• Stay abreast of industry trends, market conditions, and competitive landscape.
• Provide insights and feedback to the management team based on market research and analysis to enhance overall business strategy.

Qualifications:

• Proven experience in a Business Development or sales support role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with financial products and services is a plus.
• Proficient in using CRM software and Microsoft Office Suite.

Apply now! Nicolle Hann-Dunbavin