Advance Laser Cutting (ALC) have been operating for 30+ years, providing quality laser cutting services to customers. Located in the heart of Henderson’s Naval Base. We are currently seeking a full-time Customer Relationship Manager.
Your main job role at ALC will be generating sales and working alongside our office and production team with customer enquiries.
Key responsibilities:
- Customer service with a focus on Sales.
- Handling incoming phone calls and responding to emails.
- Working directly with business directors and sales representative.
- Providing timely quotes to customers.
- Processing orders from customers and processing jobs for workshop.
- Providing suitable solutions to customers’ needs and assisting with any issues that may arise, in a professional manner.
Requirements:
- Experience in a similar role highly desirable
- Experience in the steel industry, experience in laser cutting and fabrication processes, desirable but not essential.
- Excellent written and verbal communication skills.
- Driven and confident.
- Willingness to learn and train in all things sales.
- Strong computer literacy and attention to detail
- Excellent work ethic and the willing to learn.
- Knowledge with Auto-cad and other drafting programs also advantageous
What we offer:
- Salary plus attractive target bonus.
- A safe and friendly work environment
- On the job training
- A career path in the rapidly growing company in laser cutting field.
- Continuous learning career developing opportunities.
- A supportive team that values innovation and work life balance.
- Salary plus attractive target bonus.
Location: Full-time position located in Henderson. With the office hours of 8am to 4pm daily.
If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!