Business Development Manager

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Brisbane located at 81 North Quay, Brisbane City is hiring a Business Development Manager. Reporting to the Director of Sales & Distribution, you will be responsible for proactively soliciting and converting large MICE related opportunities with significant revenue potential. From initial client contact to the handover of an event to the Event Planning team, the Business Development Manager is responsible for assisting with lead generation, quoting and contracting. This role will also oversee additional market segments as business requires including Special Corporate and Catering only business. In addition, you will be responsible for but not limited to; 

• Daily management, development and leadership of a high performing sales team
• Drive revenue and increases market share across the segments of rooms, B&F, events, group, spa and other revenue generating sources in line with W Hotels and Marriott International’s brand standards 
• Have a strong strategic understanding of market opportunities and future trends
• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation 
• Develops effective group/catering sales plans and actions
• In partnership with the Director of Sales & Distribution, set, implement and manage banquet room selling guidelines and pricing
• Develop, implement and manage yield management strategies to maximise revenues per available space
• Quote rates and availability that are in line with event space selling guidelines and are aimed at winning the business and to achieve the targeted conversion rate
• Lead memorable and tailor-made Insider Tours and Client Entertainment to ensure prospect leads are converted to definite 
• For all leads, ensure that complete and accurate booking and contact information is recorded in CI/TY along with records of all client communications and correspondence
• Conduct sales calls to qualify and prospect for new business in line with weekly KPI targets
• Actively promote Marriott Bonvoy and affiliated offers during the proposal process
• Prepare and issue event contracts on a timely basis and to agreed standards, along with deposit requests and ensure that contracts and any required deposits are returned by the agreed option dates
• Ensure accurate forecasting to assist with hotel manpower planning
• Responsible for completing and communicating monthly sales/revenue/pace results to DOSD, GM and Director of Revenue Management
• Represent W Brisbane and Marriott International at relevant functions and events which may include interstate and overseas sales trips
• Prepare by market segment comments, future actions and results for Owner’s and GM Reports as required
• Be an early adopter and champion for innovation, as the W brand has been since inception

BENEFITS 

• Bonus Plan
• Dry cleaning on work clothes
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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CTA TO LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.