Address
Form of workAt MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We're Australian-led and managed, and part of a global network through our partnership with one of the world's leading life insurers, Nippon Life Insurance Group.
We're driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most - and that's a great purpose to bring us together at work every day.
We work hard to deliver a total customer experience that keeps our customers and partners at the forefront of all our decisions. We're a values-driven business that strives for high performance and growth as we look towards the future.
The Role
As we have condensed our value streams to better align to our enterprise strategy, the Transformation business unit have since gone through a re-organisation of our teams to optimize its delivery efficiency and uplift organisational execution.
As a result, we have a number of newly created roles within the business enablement function.
As a Business Process Architect, you report directly to the Head of Business Enablement. Your mission is to foster closer alignment between the enterprise business and Process Architecture.
This involves:
- Optimising Processes: Identifying bottlenecks, streamlining workflows, and eliminating redundancies to enhance overall organisational effectiveness.
- Unlocking Efficiency: Empowering teams by streamlining processes, automating tasks, and ensuring agility.
- Capability Uplift: Assessing existing capabilities, bridging skill gaps, adopting technology, and ensuring compliance.
- Team Management: Leading process leads and process data analysts, you'll build a collaborative environment, provide performance feedback, and drive skill development.
About you
An experienced Business Process Architect, you possess a minimum of 10+ years of experience in a similar capacity with a minimum of 5 years in a leadership capacity.
As a Subject Matter Expert in this field, you are highly familiar and knowledgeable in industry best practices and frameworks (e.g., BPMN, Six Sigma, TOGAF) and possess the relevant Lean Six Sigma certification. You are well-versed and proficient in various process modelling tools and methodologies, with the ability to bring strong analytical and critical thinking skills to your role.
You possess the ability to influence and drive key decision making at senior leadership level, in order to deliver commercial value.
Lastly, you are passionate about people management and possess a genuine interest in continually developing and mentoring your team to deliver optimal results and outcomes.
Bringing our best to life - why join us?
• We do work that makes a genuine difference to our customers, partners and community.
• We have a supportive, inclusive and flexible team culture, including hybrid working.
• We support your growth and development, and careers across our business units and teams that are as unique as our people.
• We reward and celebrate our successes, through our incentive and recognition programs.
• We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
• We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.
Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.
