AddressSelling Points
- Full-time position for a Business Support Manager
- A competitive salary on offer for the right candidate
- Office located in The Rocks, Sydney NSW with rooftop deck
Job Description
Pharmacy Phusion is a business management and consulting company that provides services across the health, wellbeing and pharmaceutical sector. We act as the Head Office to multiple award-winning pharmacies and start-ups, meaning you will gain exposure to a wide variety of businesses, their operations and their teams. We’re a close-knit team who pride ourselves on professionalism and our connection to the health and wellbeing of our wider communities.
What we offer you:
- A friendly, collaborative and rewarding working environment
- On the job training across a variety of business-critical software and systems
- Exposure to a wide variety of diverse businesses, from pharmacy management and pharmaceutical program design, to a retail bookshop!
- Experience across a multi-functional office
- The opportunity to develop skills across admin, events, marketing, HR, IT and so much more
- Continued support to ensure your success as a member of the team
- A rooftop terrace with regular social functions!
About the Role:
We are looking for a full time, permanent (Monday – Friday: 8:30am – 5:30pm) Business Support Manager, to assist our busy teams, both in our Sydney office and our wider pharmacy network. The candidate must be able to work from our office located in The Rocks.
The Business Support Manager is responsible for supporting teams and managing resources to maintain and improve our Groups functionality, all while keeping a keen eye on our strategic objectives. This position is responsible for providing Pharmacy Phusion Head Office, Life Pharmacy Group (LPG) Managers (and Partners as required) with general administrative and operational support to assist with the efficient operating of the businesses. This includes triaging requests and/or questions relating to HR, operational support, procedures, and policies as required. The role also includes event coordination, travel planning, basic social media and marketing support.
Responsibilities include, but not limited to:
- Acts as a professional first point of contact for internal and external stakeholder enquiries, triaging and identifying the priority and next steps required for each enquiry;
- Supports the Group’s marketing needs, including updating and scheduling social media content, compiling content for newsletters and updating/uploading slides for instore media screens;
- Liaises with external suppliers as required (Marketing consultants, Graphic Designers etc);
- Assists with organising internal and external conferences, including booking venues, catering, travel etc;
- Acts as the first point of call for all visitors to Head Office and manages the office phones, ensuring all enquiries are answered to the best of your knowledge and providing first-class customer service;
- Actions all ad hoc administration tasks that arise, including expenses, proofing documents, drafting emails and anything else that can free up extra time for other members of the team;
- Assists with the implementation of HR systems and processes;
- Effectively manages and responds to various shared email mailboxes on behalf of the Group;
- Works with the COO on special projects as required, demonstrating an ability to plan, coordinate and multi-task effectively;
- Manages Head Office infrastructure;
- Prepares accurate correspondence, briefing packs, reports and papers, delivered within agreed timeframes to relevant stakeholders.
To excel in this role, you will ideally need:
- 2-3 years’ administration experience in a corporate environment, preferably in a team environment;
- Advanced computer skills (including Microsoft Office Suite and Canva);
- Excellent attention to detail and an aptitude for problem-solving;
- Ability to prioritise tasks effectively;
- A ‘can do’, enthusiastic and positive attitude;
- A commitment to teamwork and an eagerness to learn;
- Ability to communicate with a variety of people to interpret requests and queries.
Ready to join our team?
If you enjoy working in a dynamic fast paced environment, have a passion for organisation, administration and customer service and a strong work ethic, click ''Apply' now.
