Business Transformation Officer

As the Principal Project Officer (Process and Change Management) you will play a pivotal role in driving organisational change, process improvement and digital transformation within the Program Workforce unit.Job details Position status Fixed Term Temporary
Position type Full-time
Occupational group Project Management
Classification AO7
Workplace Location Brisbane Inner City
Job ad reference QLD/QCAA40/2024
Closing date 23-Jun-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Fixed term temporary to 31 January 2025
Contact person Victoria Lloyd
Contact details 07 3864 0206 / victoria.lloyd@qcaa.qld.edu.au
Access theMain responsibilitiesIn this role, you will:

• Lead process improvement and uplift projects including undertaking ‘as-is' process mapping, obtaining feedback from internal and external stakeholders on process improvements, briefing leadership group and impacted staff on changes, implementing improvements using available technology, training and leading workshops on changes and documenting outcomes.
• Develop and maintain a comprehensive knowledge base across the unit and branch that documents team processes, procedures, decisions, and best practices.
• Serve as a subject matter expert on Office 365 tools and other IT systems, providing guidance and support to staff on their effective use.
• Collaborate with IT teams and other units to optimise the utilization of technology and available IT systems to enhance productivity and collaboration.
• Manage unit projects including developing project plans, timelines, and budgets, and oversee project execution to ensure successful outcomes.
• Build strong relationships with stakeholders to garner support for change initiatives and foster a culture of collaboration and continuous improvement.
• Drive a culture of seeking feedback, identifying opportunities for enhancement, and implementing innovative solutions.

What we are looking forAppointments in the public sector focus on selecting the person best suited to the position and for equity and diversity. The QCAA is committed to fair treatment and equality of opportunity for all current and prospective employees.This role is aligned with the Team leader profile in the framework.The ideal candidate for this role will be someone who can demonstrate the following:Vision

• Challenges the status quo, asks questions and seeks out new models and developments that may inform the team's approach (Stimulates ideas and innovation)
• Analyses available data and supports others to identify essential information to uncover the cause of issues (Makes insightful decisions)

Results

• Implements development plans with direct reports to address skill and knowledge gaps and enhance the capabilities they require for

current and future roles (Develops and mobilises talent) * Role models persistence and supports others to work through obstacles in the delivery of projects (Drives accountability and outcomes)Accountability

• Analyses data and trends to identify risks to project activities and empowers others to incorporate risk management into planning (Demonstrates sound governance)
• Embraces opportunities to expand knowledge and experience through networks, new assignments and development avenues (Pursues continuous growth)

To be successful in this position, you will have experience working under broad direction whilst working collaboratively with key stakeholders and team members. You will use your strong interpersonal and organisational skills, along with project and change management methodologies, to deliver work within agreed timeframes. Strong organisational and time management skills are essential.While not mandatory, demonstrated experience in process improvement, change management and/or agile project management within a digital workplace would be an advantage. Qualifications in Agile would be recommended. Understanding of Office 365 platforms, data management and warehousing principles, Project Management, Change management, ICT implementation processes would be valuable.Interested in applying?Your application should include:

• a brief letter (1–2 pages) telling us why you are interested in this role, what you'll bring to the role and what you'll get out of it.
• a copy of your résumé that details your qualifications and experience, and the names of two work-related referees.

To submit your application:To ensure that you are supported throughout the recruitment process, please reach out to discuss reasonable adjustment options if needed.If you have any technical difficulties in submitting your application, please email .Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .DocumentsBefore applying for this vacancy please ensure you read the documents below.Role DescriptionInformation Package for Applicants