Business Travel Consultant

Gray Dawes Group is one of the fastest growing, highly ambitious travel management and events companies in the world. With £350m+ in sales, offices across the UK, Australia, America, The Netherlands and numerous awards to our name, you can be sure you’re the taking the right step in your career by joining our winning team.

With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we’re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver… better!

Our Australian operations are continuing to grow, so we’re looking to hire an experienced Business Travel Consultant to join our out of hours team, working on a hybrid basis. Supporting our 'Follow the Sun' approach, you'll be supporting our clients based in Australia, the USA and the UK. You'll be working Thursday to Monday 9.30 am to 6.00 pm AEST time including all weekends and public holidays that fall on the days you are working. When you initially start with us, you'll have three weeks of training on-site and after that you'll need to work one day a week from our offices with the rest of the time being worked from home.

We’re really proud of our culture at Gray Dawes, a family run business where we live and breathe our values and encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. As we continue to grow, there will be career opportunities available for our people as well as the chance to be with us during this exciting period of change.

What You’ll Do

• Arrange all elements of corporate travel for our client base taking calls from our global clients and servicing their needs. Book domestic & international reservations using the GDS and our inhouse platforms.
• Provide a consultative bespoke service to our clients including handling refunds and cancellations.
• Help to train and support new staff as they join the team

• You’ll be a motivated, passionate individual who has previous experience of working in Business Travel
• Ideally, you’ll have experience using GDS systems like Amadeus, Sabre or Galileo
• You’ll have an excellent telephone manner, excellent communication skills and great attention to detail

What We Can Offer

Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of great benefits including;

• Competitive salary & incentive scheme
• A relaxed, informal & caring working environment
• Opportunities for progression
• Hybrid Working
• Smart working

Once we’ve received your details, our Hiring Managers will review your skills and experience to see if you’re a match. If we think we can move forward, we’ll get in touch with you directly to arrange an interview to find out more about you.

Please let your recruiter know if you need any support or reasonable adjustments at any point during the hiring process.