Address
Form of work
SalaryCompany: Taste My Bean Hope Island
Location: 52 Crescent Avenue, Hope Island, QLD, 4212
Employment: Casual
Hours: Stores are open 7 days a week, 365 days a year(3.30 am to 6.30pm)
Pay: Level 1 Food and Beverage Stream of the Restaurant award
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About Us
Established in 2017, Taste My Bean is dedicated to setting the highest standards in the coffee drive-thru experience. Our cafes feature contemporary, welcoming designs, offering a seamless blend of efficient, friendly service with gourmet coffee and delectable snacks. More than just a logo, our brand embodies our values, expertise, and the lasting impressions we create with our customers. We're committed to upholding this identity, ensuring Taste My Bean stands for quality taste, exceptional products, outstanding service, and unforgettable experiences. Our goal is to exceed expectations, leaving every customer with a smile and a personalized coffee encounter that's truly exceptional. Step into the extraordinary world of Taste My Bean and taste the difference.
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Role Overview
As a Taste My Bean Barista, you're the foundation of our fast paced customer experience. From maintaining impeccable cleanliness to providing warm, efficient service to customers, your role ensures every visit is a delightful and memorable one. You will be responsible for making the TMB range of beverages, both hot and cold, Customer Orders, Point of Sale, you will also actively contribute to the overall store communication through drive thru headsets.
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Key Responsibilities
• Actively contributing to the cleanliness and orderliness of the store.
• Take and accurately log customer orders, ensuring all preferences and special requests are noted.
• Keep all café areas orderly and clean, including cleaning public areas and clearing used glasses and plates.
• Offer support to higher-level food and beverage attendants in tasks like food preparation (excluding cooking or serving) and table maintenance.
• Collaborate effectively with team members to ensure a seamless workflow.
• Ensure that the kitchens inventory is clean and orderly, reporting periodic stock checks to shift supervisors and replenishing supplies as needed.
• Take and accurately log customer orders, ensuring all preferences and special requests are noted.
• Handle Point-of-Sale (POS) processes, which includes proficiently managing transactions, handling, and counting money, and providing precise change.
• Operate the drive-through system efficiently, ensuring prompt and courteous service to all customers
• Expertly preparing a variety of beverages, including hot and cold coffee drinks
• Coordinating orders with team members of a lower level to ensure a seamless customer experience.
• Ensuring the proper use, cleaning, and maintenance of coffee machines and related equipment.
• Monitoring and managing kitchen supplies and stock, promptly alerting management if supplies are running low.
• Keeping store equipment is in optimal working condition by following operating and organizational instructions, troubleshooting breakdowns, and maintaining necessary supplies.
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Requirements of the Role
• Experience in Café or hospitality work,
• Some experience in beverage making and Coffee Machine use. On-the-job training will be provided to ensure success in the role.
• Responsible Service of Alcohol Certificate
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Desired Skills
• The perfect TMB Team member shows Adaptability, Critical thinking, Efficiency, Friendliness, Inclusivity, Motivation, Reliability, and work well in a team.
• Maintains personal hygiene and upholds high health and safety standards, including regular cleaning, in accordance with organizational guidelines
• Available between Opening Shift 3.30am or Closing Shifts 6.30 pm
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Compensation
• Taste my Bean operates within the framework of the Food and Beverage stream of the Restaurant Industry Award 2020. This Role is a Level 1 Classification.
• All time training and in team meetings are paid.
• As a team member, you'll enjoy staff discounts on a range of food and beverages
Summary of role requirements:
- Flexible hours available
- No experience required for this role
- Working rights required for this role
- Expected start date for role: 26 March 2024
- Expected salary: $20 - $30 per hour
