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SalaryLooking for something to sink your teeth into (other than our delicious chocolate!)?
Chocolate Destinations Group is recruiting for an experienced, capable, hands-on Café Supervisor to lead our amazing cafe team at our stunning Yarra Valley Chocolaterie & Ice Creamery.
This important and exciting role will see you working closely with our talented Head Chef, kitchen staff, and Front of House Operations Manager, leading a business that welcomes 800,000 visitors each year!
Together, you will be building on our well-established base of committed team members and return customers, to expand and develop a capable team that can support the ongoing growth this Chocolaterie continues to experience.
About you
The ideal applicant:
- Is a natural leader with cafe experience …
- Loves people … the beating heart of our business!
- Thrives in a fast paced, energetic, dynamic environment – bored with the ho-hum, you love a busy, bustling place …
- Loves giving customers an experience they’ll absolutely rave about.
- Brings a ‘can do’, fun attitude to work and life …
- Enjoys delivering on standards and procedures that work consistently.
- Working within an amazing location you can be proud of.
About Us
Yarra Valley Chocolaterie and Ice Creamery is an amazing tourism venue created out of passion, set on 40 beautiful acres in the Yarra Valley just 15 minutes from Lilydale. Our personal service, high-quality standards, amazing festivals and ever-growing chocolate range make locals and travelers keen to return time and time again.
Your Role
The Café Supervisor will support the execution of the day-to-day operations in the café.
The position is permanent full time, working 5 days per week including at least one day per weekend and also public holidays. No nights! The Chocolaterie is open 7 days per week from 9am to 5pm.
You will be focused on maintaining our high standards, attention to detail in customer service, presentation, execution of consistent procedures, and overall operational excellence.
You enjoy giving people a ‘wow factor’ experience – serving delicious, fresh and exciting modern food!
We’re a business that always looks to grow and improve, as such, your experience will see you develop new ideas and measures that will improve the customer experience and ‘wow factor’, while enhancing our culture of teamwork, communication and collaboration across the Chocolaterie.
You’ll share knowledge and bring your leadership skills to the business. Being in this role will mean you’ll keep an honest and positive rapport with customers, visitors and colleagues across the venue and the larger Chocolate Destinations Group.
Culture is a key focus. With other leaders in the business, you’ll nurture and foster a positive, fun, hard-working (if you know hospitality and retail, you know that’s a given!), supportive, committed team environment, inside a business that continues to grow.
A fast paced, energy filled, fun and dynamic environment awaits the successful applicant with the breadth of skills and experience to join our leadership team and continue the success of this amazing venue.
If you believe you can oversee and enhance the day-to-day cafe operations to build on the current success of the region’s leading tourism destination, please apply with your resume and covering letter.
