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Form of work
SalaryWe are looking for someone who enjoys interacting with others and has a knack for leading teams. If that sounds like you, then we have a great opportunity at our Call Centre, Santel International, conveniently located on the beautiful Gold Coast in Nerang, walking distance to the train station, bus routes and the motorway.
Position: Call Centre Team Leader
Location: Nerang, Gold Coast, QLD
Remuneration: $35.71 - $38.50 per hour (paid training)
Employment Type: Casual 25-30 hours per week (permanent part-time after the first 12 months) with flexible working hours and early finishes on Friday 😊
Your Role:
📞 Lead and inspire a team of people to provide great service and exceed our customers' expectations.
📊 Keep an eye on team performance and use your insights to help everyone do their best work.
🤝 Foster a friendly and inclusive team culture where everyone feels valued and supported.
📞 Provide outbound call support when required.
What We're Looking For:
🎓 At least 2 years of experience in a Call Centre, with some time spent in a leadership role. Some computer knowledge is required.
📞 Excellent communication skills with a confident and engaging phone presence.
🔄 Flexibility to work a few evenings a week. No weekend work.
🏅 A positive attitude and the ability to motivate others to do their best work.
Interested?
We are seeking someone to start immediately so to apply, simply send us your resume to *****@intaconnect.net
Santel is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.
