Seeking an Office Admin Superstar—Is That You?
As an Office Admin Superstar, you'll play a vital role in ensuring Our Events run smoothly. You'll be the friendly voice on the phone, helping clients with their needs and making sure every detail is perfect. Your excellent customer service skills will make each client feel valued and appreciated, contributing to the success of Our Events.
Talk to People Where They Are Always Happy
In this role, you'll interact with clients and attendees who are excited about their upcoming events. You'll be part of a team that brings joy and happiness to people, creating experiences they'll remember for a lifetime. Your work will make a difference, turning ordinary days into extraordinary memories.
Do You Enjoy Talking to People and Making Them Happy?
If you love interacting with people and making them smile, this position might be perfect for you. You'll be the key to ensuring our clients have an amazing experience from start to finish.
No Experience in the Events Industry? No Problem!
You don't need experience in the events industry to join us; you just need a passion for helping people. We'll teach you all the ins and outs of the industry. Your enthusiasm and willingness to learn are what matter most.
About Us: Perth Bouncy Castle Hire & KEOS Events
For over ten years, we've transformed ordinary gatherings into extraordinary spectacles. Our future is bursting with growth and innovation. We’re not just colleagues; we’re a family that celebrates creativity and supports each other every step of the way. We create lasting memories, not just events. Trusted by over 1000 businesses and people each year, we pride ourselves on our reliability and quality service.
Perks That Make a Difference
- Diverse events: Each event offers unique challenges and rewards.
- Vibrant team environment: Energetic and enthusiastic, just like the events we organise.
- Visible impact: See the direct results of your work as you help craft unforgettable experiences.
- Major events: Play a significant role in Perth's top events.
Your Role
As our next Office Admin Superstar, you will:
- Engage with Clients: Provide excellent customer service and ensure their needs are met.
- Handle Administrative Tasks and Meet KPIs: Ensure Our Events run smoothly by managing all necessary administrative duties and achieving key performance indicators.
- Collaborate on Event Planning: Work closely with our team to plan and execute events that dazzle and delight.
- Confident on the Phone: Communicate effectively with clients and team members, ensuring clear and positive interactions.
- Coordinate with Teams: Work closely with event planners, vendors, and clients to ensure every detail is perfect.
- Maintain Organization: Keep track of schedules, manage resources, and oversee logistics to guarantee successful events.
- Customer Satisfaction: Provide excellent service to clients, addressing their needs and resolving any issues promptly.
Your role will be crucial in making sure every event is a success, from the initial planning stages to the final execution.
Hours
- Full Time: Monday to Friday
What We’re Looking For
We need someone who "gets it"—quick to grasp new concepts, take action, and make things happen. You should be:
- Detail-oriented: Capture every detail to ensure flawless events.
- Tech-savvy: Proficient in CRM systems, Microsoft applications, email help desks, and other essential tech tools.
- Experienced: Proven experience in customer service and administrative roles, ideally within events, retail, or hospitality.
- Exceptional communicator: Engage clients and coordinate with team members effectively.
- Multitasker: Juggle various tasks while maintaining attention to detail.
- Positive personality: Align with our company ethos and show dedication to personal and professional growth.
Ready to Apply?
Does this opportunity excite you? To apply, please answer the following questions in a cover letter or short video:
- Why are you interested in this position?
- What do you know about our company?
- What is your ideal work environment?
- What are your strengths?
- Where do you see yourself in 5 years?
Send your application to ****@perthbouncycastlehire.com.au. We can't wait to welcome you to our family!
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Afternoon, Morning
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 27 May 2024