AddressWould you like to help us make our world a safer place?
Right now somewhere around the world, someone’s most important assets are being monitored and protected by our Securitas Team. From maintaining a safe environment in supermarkets or monitoring alarms, through to protecting small business and construction projects, our Security Officers play an integral role in making people feel safe.
If you are passionate about safety, customer service, securing people, property and assets, working with systems, talking on the phone, and working with a diverse team we encourage you to apply.
About the business
Securitas is the leading global security company with operations in 58 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.
About the role
Due to our continued and rapid growth in the Australian market, Securitas has an exciting position available for a full time Car Park Manager to join our business and work for an extremely well-known client in our Macquarie Park location.
The Car Park Manager will manage all aspects of the Campus Car Park Operations, including overseeing a Car Wash managed by a contractor, manage Car Park attendant and be the central point of contact for Car Park related enquires providing great customer service at all times.
Key Tasks
- Managing and operating a comprehensive Car Parking system for all employees, contractors and visitors. (SkiData) Daily car space management and allocations, monitoring and fine-tuning occupancy by various categories and user groups, ensuring space maximisation and access is always maintained.
- Processing of parking applications in a timely manner and access card programming.
- Monitoring of all entry and exit points via CCTV and assist Car Park users as required.
- Coordinate repairs and maintenance of Car Park equipment, liaise with various service providers for repairs and maintenance
- Liaise with all levels of staff within the organisation in a professional manner, respond to intercom, emails and phone calls.
- Reporting and analytical skills, gather, analyse and collate parking data in presentable format at required service level agreements
- The successful applicant will be required to liaise with various internal stakeholder's and provide timely solutions for successful Car Park operations and car wash management.
- Provide a dynamic response toward requests and an ability to provide problem solving techniques across a broad range of parameters.
- Provide support in an event of an outage outside of normal business hours.
- Understanding and maintaining confidentiality of information is of the utmost importance, as is the ability to manage any security breach or negative workplace occurrence
Minimum Requirements
- Minimum of three years experience in a similar role
- Knowledge of SkiData
- Strong understanding of the parking operations industry within a corporate environment
- Experience in leadership and management
- Excellent written and articulate oral communicative skills
- Excellent time management, punctuality and presentation
- Customer conflict resolution and negotiation skills
- Proficient in the Microsoft suite of programs
Preferred Qualifications:
- Tertiary qualification (or equivalent) desirable
- Fire Warden Training, desirable
Benefits
- Employee Referral Program
- On Job Training and Development
- Employee Assistance Program
At Securitas, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
If you have the above criteria, please submit your application via the apply logo with your updated resume.
NSW Master Licence - 409911328
