Care Advisor

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4,000 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

About the role:

Based in our Launceston office supporting our Home Care Program; the Care Advisor will act as the key contact person and advocate for clients in facilitating the identification of their goals and development of their care plans.This role is part-time; 4 days/30 hours per weel with the potential full-time for the right candidate. It is an exciting time to join our small dynamic team in this position as we experience continued growth both locally and organisationally. 

 Your primary focus will centre around the below core functions:

• Undertaking initial assessments of prospective clients and assist in making recommendations on capacity 
• Assess, monitor, review, reassess the needs of clients within a holistic framework using a restorative and wellness approach 
• Promote a harmonious team approach by acting as a mentor and supervisor to the Home Care Workers to ensure delivery of community services
• Facilitate effective client pathway support through case discussions and case conferences, review of feedback including incidents, hazards and handovers and monitoring of quality indicators 
• Conduct annual reviews with clients, including, revising their care plan, goals, services and budgets to support our clients in living life to fullest

About you:

You have a a knack for overcoming obstacles , finding solutions and adapt well to change. You want to feel supported and valued in your career growth and reaching your full potential in a small dynamic team that beleive they can make a difference every day.

You are passionate about what you do and want to support our clients, enhancing their self-esteem & empowering them to make choices to live their BEST life. 

This is the place for you if you:

• Cclinical background as a Social Worker/EN/RN/Allied Health Practitioner/Case Manager is highly desirable
• Experience and expertise in in the provision of managing caseloads of clients with complex care needs in the area of Aged and Community services preferred (desired)
• Experience and expertise in working in a Clinical or Allied Health setting (desired)
• Experience in undertaking assessments, care planning, implementation, evaluation and documentation of quality client care with a person centred approach and in line with Consumer Directed Care principles
• Ability to communicate with staff, consumers, service providers, treating health professionals and other community members to ensure the development of needs based, consumer focused services delivery
• Thorough understanding and ability to support compliance with Safety, Equal Opportunity and other professional and legal requirements which affect day to day care and other services for clients
• Thrive in a team and also appreciate the one to one interactions
• Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials: 

• A current Working With Vulnerable People
• Current and ongoing flu and COVID-19 Vaccinations
• Australian working rights
• Ability to pass a national police clearance
• Australian Drivers licence 

Why choose Uniting AgeWell:

• Be a part of a values based organisation
• Join one of Victoria/Tasmania’s leading aged care providers in one of the fastest growing industries
• Work in your local community and make a difference to the lives of our residents/clients
• Career pathways, education and training opportunities
• Benefits, including salary packaging and access to our Employee Assistance Program

Make a positive difference in your community

Applications close once a preferred candidate has been identified

Only shortlisted candidates will be contacted. We look forward to hearing from you!