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LHH is the world's leading Career Transition and coaching company helping individuals, teams, and organisations find and prepare for what's next in the world of work. We support organisations and their employees in Career Transition, redeployment, executive coaching, and leadership development. We empower organisations to expand their capabilities and workers to build brighter futures.
Your Role
Your role as a Consultant is to deliver Career Transition services to program participants according to LHH quality standards through one-on-one coaching and/or facilitation of workshops/meetings. For those without experience we provide full training and coaching.
Your Duties
- Career Transition Coaching - Provide high quality consultation services to clients through one-on-one coaching, training, and group facilitation according to LHH program standards.
- Case Load Management - Manage a caseload of clients as business needs require, ensuring a quality client experience and achievement of Customer Centred KPIs
- Database Management - Maintain up-to-date records of all activities with clients
- Confidentiality - Ensure confidentiality, privacy, and security requirements of LHH clients and customers is adhered to
- Software - Utilize LHH Career Transition tools as prescribed by LHH standard
- Teamwork - Participate and contribute at individual and/or team site meetings, workshops, conferences, and events
- Administration - Manages all associated administration in a timely and accurate manner
- Client Management - Ability to deal positively with emotional and challenging clients
Working Hours and Location
- Contract
- Virtual and Perth City, St George’s Terrace
About You
- People-oriented with a strong sense of empathy, positive outlook and ability to motivate others
- Strong written and verbal communication skills
- Excellent organizational and multi-tasking skills with the ability to prioritize
- Strong, collaborative team player / strong team orientation
- Agile, flexible, and adaptable and confident
- Escalates issues cross-functionally and owns through resolution
- Works closely with the Delivery Manager to ensure both quality of service delivery and effectiveness of Executive-level programs
