Carer Engagement Officer

• Full time, ongoing opportunity based at Upper Mount Gravatt, QLD
• Equal opportunity employer that offers generous salary packaging and opportunities
• $41.52 - $44.68 (SCHADS Level 4B) Depending on qualification and experience + Salary Packaging + Leave Loading + Super

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and peoplewho identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

About the Carer Gateway Program
Wellways Australia is the first point of contact for all Australian Government Carer Gateway funded services across Queensland, aiming to help Carers access practical information and advice and connect with services in their local area.

Carer supports and services will be delivered using a network of local Carer Gateway regional service providers Carers and those who provide a caring role to someone in their life who has a disability, mental health issue, chronic health condition, terminal illness or are frail-aged.

Your new role

The Carer Engagement Officer is responsible for designing and delivering quality and sustainable information and education sessions to unpaid carers who are accessing the Carer Gateway across Queensland, South West Sydney, and Nepean Blue Mountains

With a mix of creative and lateral thinking this role will demonstrate experience in design, delivery and customer experience. They will be a thought leader in carer support and advance Wellways' vision, purpose, values, and service outcomes for carers, families, and the people they support.

This role will also be responsible for overseeing Wellways Carer Gateway Partners Community Engagement Plans, to support collaborative and effective partnerships to identify new and hidden carers

Key responsibilities of the position include:

• Design and deliver structured information and education sessions
• Introduce Carers to Carer Gateway services
• Provide a soft entry point for carers to connect and engage
• Provide information, direction, and support to carers new to navigating Carer Gateway Services and other support networks
• Provide opportunities for carers to engage in skill-based training, to work towards identified needs
• Support partners to work together in the community engagement space

You will also need:

• Qualification in Education, Training, Coaching, Instructional Design, Curriculum Design or similar
• Proven professional experience in training, coaching and/or facilitation of adult learning environment
• Proven working experience in learning design
• Lesson and curriculum planning skills
• Current valid Driver's License
• Satisfactory National Police Records Check (within 12 months)
• QLD Blue Card
• QLD Yellow Card
• Right to Work within Australia
• NDIS Worker Orientation Module Certificate - free online module

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Ashleigh Craig-Smith on acraigsmith@wellways.org

Once you APPLY click here for a copy of the job description

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.