Address
Form of work
Salary- Full-time position (2 vacancies)
- Contract to 30 June 2024 (extension pending funding)
- Located in Seaton
About Carers SA
Carers SA (Carers Association of SA Inc.) is the premier provider of carer services in South Australia delivering Carer Gateway service across both metropolitan and regional service areas.
We have a strong history of empowering unpaid carers through providing quality services and programs to support their needs and the needs of the people they care for. We are committed to the safety and well-being of children and young people and, as such, are committed to creating and maintaining a child safe organisation. We are a values-based organisation that prides itself on quality, professionalism and valuing your personal contribution.
About the Role
As the Carer Support Planner, you will use a strength-based approach in assessing Carer’s needs over the phone. You will support carers through a registration and assessment process and then coordinate and connect the Carer to required services in line with the requirements of service delivery guidelines.
Working in tight-knit and supportive team, this role will:
- Prioritise carers into the right services at the right time based on their need and guided by the Carer Star™ action plan and outcomes
- Efficiently and effectively assess carer needs for supports using the Carer Star (TM)
- Act precisely and calmly when dealing with persons in high stress situations
- Develop expert knowledge of available internal services, Partner services and services available through external organisations
We are looking for candidates with:
- Recognised qualifications in Social Services, Community Services (Cert IV and above) or equivalent experience
- Demonstrated ability to work under pressure, make clear and quick decisions and work with clients in distress
- An ability to work effectively in a team environment and also autonomously
- Proficiency in information, communication and technology practices
- Excellent oral communication skills and the ability to establish rapport with a diverse range of people
- Demonstrated ability to work under pressure, make clear and quick decisions and work with clients in distress.
- Effective time management skills
Employee Benefits
- Generous tax-free salary packaging benefits where you can package up to $15,900 per annum
- External group supervision to support your wellbeing
- Flexi time entitlements
- Access to our Employee Assistance Program (EAP) and Wellbeing Provider
- Staff development opportunities
- An inclusive culture of dedicated, passionate and professional team members
You will also need to provide:
- National Police Clearance
- DHS Working with Children Check
- Be prepared to undertake Child Safe Environments – Through Their Eyes training
A copy of the Position Description is available on the website here: Careers – Carers SA
General enquiries to Kelly Macri on (08) 8291 5***
APPLY NOW. Please include a cover letter and CV.
Applications close at 5:00pm, Wednesday 31st January 2024. Please note applications will be reviewed upon receipt and interviews will commence prior to the closing date
