Ndis Support Coordinator

My Care Planner is a NDIS registered provider of plan management and support coordination services based in Adelaide. With a growing client base, we're looking for a Support Coordinator to join our team, help us grow our business, and provide a truly premium support coordination experience!

To support and inspire our team in the work we do, our employees enjoy:

Flexible work arrangements
Work from the comfort of home, or pop in to the office in the CBD or Elizabeth if you feel like socialising with other employees. We trust our team to work efficiently, no matter where they are. You will be given a work laptop and mobile to help you on your way.

Annual wellbeing allowance
Receive a generous $1,000 annual wellbeing allowance to spend on the things that make you happy. Did someone say day spa?

Ongoing professional development and training
We are always learning and seeking to be better for our NDIS participants. We will support your professional development every step of the way.

Petrol card + car wear and tear allowance
We provide all of our Support Coordinators a petrol card to cover their personal and professional car use and a fortnightly car wear and tear allowance .

NDIS Support Coordinators are the crucial link between NDIS participants and quality services and supports. As a Support Coordinator, you will:

• Onboard NDIS participants for My Care Planner's support coordination service
• Develop and maintain effective collaborative relationships with NDIS participants, families, carers, advocates, and other service providers
• Match NDIS participants with compatible services, supports, and programs according to their individual needs and goals
• Monitor NDIS plan outcomes and expenditure in partnership with plan managers to ensure the plan remains in budget
• Provide a personalised, empathetic, and responsive service and act as the main point of contact for your client base
• Provide clear and accurate record keeping of case notes, information, and billing
• Assist NDIS participants with the plan review process
• Develop strong networks within the broader Adelaide metro community to enhance My Care Planner's presence and awareness

• Qualifications in Social Work, Psychology, Counselling, Community Services, Allied Health or a related discipline (or working towards one), or equivalent work experience
• Effective verbal and written communication and ability to prepare clear and accurate reports and correspondence that are appropriate for the purpose and audience
• Ability to plan and manage own workload in a complex environment
• High level problem-solving abilities, as well as the ability to work effectively under pressure
• Strong interpersonal skills and the ability to communicate effectively with a diverse range of people and organisations
• A commitment to responsiveness and delivering a truly premium support coordination experience
• A current Australian driver’s licence and well-maintained vehicle that meets current safety standards with fully comprehensive car insurance
• Working with Children Check and NDIS Worker Check

Be better, show courage, seek connection, and make a real difference in the lives of people living with disability in the broader Adelaide metro area. Join the My Care Planner team today!