Case Manager

Why this role matters

The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment, and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.
Oasis Youth Services provide safe and secure accommodation and professional support for young people who are homeless, by establishing rapport and providing individual, flexible support through a person centred framework .

About the role

We are seeking a values-driven and proactive Case Manager to lead and share with the team in the development, implementation and review of case management plans. This position also supports young people to enhance and develop their skills to build positive connections within the community.
Reporting to the Team Leader and Regional Manager, this is a permanent, full-time position based in Chisholm, ACT. Salary and conditions are in accordance with SCHADS Level 4.

You will successfully

• Develop individualised person-centered service plans that capture each young person's abilities and capacities as they relate to independent living skills development.
• Schedule and review case plans regularly.
• Identify and seek ways to meet physical, mental, emotional, spiritual, and social needs to promote the general well being of young people.
• Maintain service documentation, records and data collection.
• Identify issues relating to safety and well-being and follow the appropriate processes for responding to, documenting and reporting concerns.
• Acquire and maintain a good working knowledge of housing and homelessness services and government and community support options for young people.
• Work collaboratively and professionally with other organisations both within The Salvation Army Network and external agencies.
• Demonstrate effective teamwork and communication.
• Meet Work Health and Safety obligations in line with The Salvation Army policy, procedures and relevant legislation.

You will have

• Current ACT Driver License.
• Current Senior First Aid Certification
• ACT Working with Vulnerable People Certification.
• Minimum of Diploma level qualification in a relevant discipline - Youth Work, Community Services / Case Management.
• Experience in youth work or within a Specialist Homelessness Service.
• Demonstrated experience and ability to work with those impacted by substance misuse, alcohol, gambling, and mental health conditions.
• A basic understanding of Attachment Disorder and Trauma Informed Care.
• The ability to write strengths focused and evidence based documentation.
• Experience working in collaboration with other organisations.
• Understanding of Investigative interviewing and/or motivational interviewing skills.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution .

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.