AddressCTP Case Manager | QLD – Brisbane
Put the customer at the heart of everything you do
- Feel empowered to make a positive impact
- Be trusted to do what’s right
Are you looking for an organisation that has a high level of Integrity and professionalism?
As a CTP Case Manager you will be building effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims with a focus on proactive claims management.
You'll be responsible for:
- Manage your own CTP claims portfolio from lodgement to finalisation
- Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
- Review treatment requests and organise investigations into claims with a focus on proactive claims management
- Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
- Attend conferences with counsel, expert witnesses, and lawyers
Important to your success:
- Proven para-legal personal injury experience (preferred)
- Excellent customer service and communication skills
- Negotiation and conflict resolution skills
- Time management skills and a proactive approach
- Ability to work in a high-pressure environment
- Skills to manage a target driven case load
- Ability to take ownership of assigned tasks
What's on offer?
- Full-time permanent opportunity
- An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
- On-going training and development opportunities
- Be a part of a successful team delivering customer satisfaction and service expectations
About us
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".
Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.
Let’s care for tomorrow. For a career with plenty of room to grow. Care to join us? www.allianz.com.au/careers
