Case Manager - Gladstone

• Join a small, close-knit Gladstone team who is committed to serving the local community with quality care.
• Enjoy a stable work environment that genuinely offers a supportive work-life balance, ongoing training and development opportunities, and a range of employee benefits designed to enhance your well-being and take-home pay.
• $37.44 - $40.15 per hour plus generous salary packaging options to increase your take home pay (25 hours per week)

CatholicCare Central Queensland is a leading community service provider operating across a wide geographic area. Servicing the Rockhampton, Mackay, Bundaberg and Central Highlands regions, we specialise in the delivery of quality social services including aged care, disability care, counselling, psychology, family relationship support and mediation, domestic and family violence response, and domestic violence court support.

At CatholicCare, we are proud to offer diverse and rewarding careers in a fast-paced and dynamic environment.

About the Role

A CatholicCare Case Manager is more than your typical case management professional. Our CatholicCare Case Managers are professional partners for our incredible clients, who walk alongside them in their journey towards optimising life.

Aged care case management is a special role that requires special skills and a special person. By working in aged care, you are welcomed into the homes and lives of people who have many decades of life behind them, and at CatholicCare, we see it as our immense privilege to be invited to be part of a client’s present.

As part of the case management role, you will be responsible for supporting our home care package clients. As a professional partner, you will use your excellent personal skills, your high-level case management abilities, and your care and compassion to help clients develop care plans, set goals, access quality services, and monitor progress.

While prior experience working in the aged care sector would be advantageous, it is not essential. If you have demonstrated experience providing quality case management services in any community service field, then we are confident you have the ability to succeed. Full training is provided, and professional development opportunities are available and encouraged.

Our Gladstone team is highly motivated to find the right person for this incredibly rewarding position. By joining CatholicCare at our Gladstone site, you will be joining a small and close-knit on location team who are committed to enhancing and growing their service base, with the wider support of our 400 strong CatholicCare staff community.

Key aspects of the role include:

• Providing information about client services, including eligibility criteria.
• Supporting clients by developing care plans to address their individual needs, achieve their goals and facilitate their chosen care.
• Monitoring client progress and undertaking regular reviews and assessments as required.
• Ensuring supports and services are provided in line with relevant standards and program guidelines.
• Promoting client choice and control within the designated framework and structure of their funded program.

What We're Looking For

• Excellent interpersonal skills, with the ability to communicate successfully around complex topics.
• High levels of care and compassion, with a focus on identifying client needs.
• Aptitude for understanding government-developed program guidelines, and the ability to succeed within highly regulated environments.
• Current Driver’s license (QLD)

In addition to the above, you will need to demonstrate:

• Case management experience, particularly with supporting individuals with goal setting and care planning.
• Aptitude for using computer-based client management systems and related technology.
• Attention to detail and a commitment to producing high-quality work that aligns with established standards.

All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

Why join CatholicCare?

CatholicCare Central Queensland is a large, vibrant, and well respected not for profit organisation providing services across the Catholic Diocese of Rockhampton. From Mackay in the north to Bundaberg in the south, and out to Longreach in the central west, our primary focus is based on our Christian Ethos and the principles of Catholic Social Justice. CatholicCare is proud to deliver services and employ our people regardless of religion, background, or beliefs. You do not need to be Catholic at CatholicCare Central Queensland.

Our Benefits

As a valued employee of CatholicCare, you will join a diverse and innovative team of nearly 400 staff across the Diocese. Supported by quality leadership, you will proudly deliver services to make a difference in the lives of a wide range of people across our local community. You will also enjoy:

• A supportive work-life balance
• A stable employer with a very strong, values-driven culture
• Ongoing training and development opportunities
• Employee benefits across a range of product discounts and wellness content
• Access to our Employee Assistance Program
• Generous salary packaging options of up to $15,900 to increase your take home pay.

What to Do Next

To apply for this position, please submit the following documents:

• Your current resume
• A cover letter clearly addressing the key aspects and requirements of the role.

Apply today for a career that changes lives.