Casework Support Worker

Ongoing Opportunity located in South Western Sydney District within Bindiliri Bala, SWS Aboriginal Cultural support team

SWSD has locations located at Campbelltown, Ingleburn, Liverpool, Fairfield and Bankstown.

Location – Liverpool - South Western Sydney District

Salary: Clerk Grade 3/4 – $79,032 to $86,539 p.a. plus superannuation and annual leave Loading.

We are also creating a Talent Pool to fill vacancies across - South Western Sydney District.

• 4 weeks annual leave per year of service.
• Generous salary packaging options and other fringe benefits.
• Flexible work practices.
• Opportunities for learning and development and internal career progression.

This position is open to Australian Aboriginal and Torres Strait Islander people only

Your role

As a Casework Support Worker within Bindiliri Bala, you will help caseworkers in their day-to-day work supporting children, young people, families and communities in varied and challenging circumstances.

What you’ll do

No two days will be the same. You will responsible but not limited to;

• Monitoring and Actioning Outlook mailbox and Calendars
• Allocating Aboriginal cultural consultation referral requests,
• Helping caseworkers prepare documentation for the Aboriginal Advisory panel and Safeguarding Decision making for Aboriginal Children panels.
• Supporting cultural consultation and Cultural planning for Aboriginal children and young people
• Assist caseworkers prepare documentation and help with case planning for children and young people.
• Source and share information about families and make relevant referrals and appointments.
• Maintain timely client and casework records, including client information system records.
• Supervise “low risk” family contact visits and prepare summary reports which accurately record observations

What we’re looking for

• Someone who has some community work experience in working with vulnerable and diverse groups.
• Strong record keeping experience or the willingness to learn
• Someone who supports the work of caseworkers and understands the complex and challenging situations for some disadvantaged families
• Someone who is looking to start their Casework journey in a Aboriginal Casework Support role with the goal of progressing to an Aboriginal Caseworker role.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage, and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Note: In accordance with Clause 26 of the NSW Government Sector Employment (General) Rules 2014 and in accordance with Sections 14 and 21 of the Anti-Discrimination Act 1977 the Department of Communities and Justice considers that being of Australian Aboriginal or Torres Strait Islander descent is a genuine occupational qualification for this role and preference will be given to candidates who meet the pre-established standards:

• Documented verification of Aboriginality.

The Department will accept proof of Aboriginality confirming the following:

1. You are an Aboriginal person of Aboriginal descent.
2. You identify as being Aboriginal; and

An acceptable form of documented verification is a “Confirmation of Aboriginality” letter, provided to you by a local Aboriginal organisation that includes a common seal from that organisation.

What you need

• A valid driver’s licence
• A TAFE Diploma in a relevant field, welfare / community services, OR relevant work experience deemed to be the equivalent experience

Appointments are subject to reference checks and the following pre-employment checks:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. As a Casework Support Worker, you will be operating in an environment of competing demands and tight timeframes.

Can you please tell us about a time when you have had to do this?

1. Please tell us about a time when you have worked as part of team to complete a complex task and/or meet strict deadlines. What did you do and what was the outcome?

Applications close – Sunday 24 March 2024 @11.59pm

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Josephine Hughes josephine.hughes@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment to the recruitment process to help you perform at your best, please, contact Tina Baker on tina.baker@dcj.nsw.gov.au

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.