Job description
Join Healesville Sanctuary Catering team
Multiple Casual positions available
Salary $33.90 per hour plus loading for weekend shifts
Availability to work across a 7 day week
Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Kyabram Fauna Park, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.
At Healesville Sanctuary, the food and beverage team are dedicated to enhancing the visitor experience by offering fast, fun, and affordable dining options that does not sacrifice quality. We draw inspiration from the seven seasons of the Wurundjeri calendar, sourcing locally grown and sustainable ingredients that reflect the changing rhythms of the land whenever possible. We strive to provide a diverse, high-quality, affordable food that complements the natural beauty and wildlife of the sanctuary, nourishing the body and soul while creating a fun and memorable experience for our visitors. Our mission is to foster a deeper appreciation of the environment and its rich cultural history, while supporting the Sanctuary's conservation efforts through a thriving, ethical and sustainable catering experience.
This role is based at Healesville Sanctuary in the heart of the Yarra Valley. The Catering Customer Service Attendants are the face of the Catering team and be responsible for all front of house services. We are seeking Customer Service superstars that enjoy working in a fast paced team environment.
The ideal candidate will have the following:
Food Handling Certificate (highly desirable)
Proven experience in a similar role within the Hospitality/Tourism industry
Experience providing food and beverage counter service and basic food preparation
Friendly, energetic and approachable with a natural ability for great customer service
Maintain a high level of OH&S standards at all times
Keep FOH areas clear and presentable
Answer customer queries with professionalism
Experience with POS systems and cash handling
Responsible serving of alcohol certificate RSA (highly desirable)
Be available to work weekends, evenings for events, public holidays and school holidays
For more information on this role, please refer to the position description available on our careers page.
Please submit a maximum two page cover letter, and a resume by clicking on the 'Apply' link below.
If you have any questions about this role, please contact Tamara Richardson Catering Operations Supervisor trichardson@zoo.org.au
Applications close Monday 11th March 2024 at 5:00 PM.
At Zoos Victoria we value diversity, celebrate difference and work to be inclusive in everything we do. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds, people with disability and people from the LGBTIQA+ community. In addition, Zoos Victoria will provide reasonable adjustments for individuals with disability, illness or injury. If you require adjustments at any stage of the recruitment process, please advise via hrhelpdesk@zoo.org.au or visit our website for more information.